Aerie - Brand Ambassador (Sales Associate)

American Eagle Outfitters Inc.; Cookstown; On-site; CAD 19,000 - 23,000; Part time

Benefits offered by this job

40% off AE & Aerie products

Store contests and prizes

Job summary

American Eagle Outfitters Inc. in Cookstown, Ontario is seeking a part-time Brand Ambassador who brings our brand to life in-store. You will deliver an amazing shopping experience, share product passion with guests, and represent our values with authenticity every day.

You’ll engage guests using the AEO Selling Model, educate them on AE & Aerie products, and promote the loyalty program. Flexibility across salesfloor, cash wrap, fitting room and stockroom is required, with a friendly,

Qualifications

• People skills and enthusiasm to engage with guests.
• Solid product knowledge or willingness to learn about AE/Aerie products.
• Strong customer service mindset with ability to multi-task.

Responsibilities

• Engage with guests using the AEO Selling Model to help them find what they need.
• Educate guests on AE & Aerie product details and make fitting recommendations.
• Introduce and explain the AEO loyalty program to guests.
• Be flexible across Salesfloor, Cash & Wrap, Fitting Room and Stockroom.
• Resolve guest questions or concerns with a proactive, policy-aligned approach.
• Collaborate with teammates to deliver a seamless shopping experience.
• Adhere to AEO policies and procedures with integrity.

Skills

People skills

Product knowledge

Customer service

Brand passion

Job description

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Job Description

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Your Responsibilities

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a \"friends first\" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!


• You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.


• You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.


• You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.


• You're an innovative problem solver! Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy.


• You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone.


• You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures.

You'd Be Great For This Role If

• You love interacting with people!


• You're full of energy and can handle multiple tasks in a fast-paced environment.


• You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)


• You love AE and Aerie products.


• You've worked in retail before. #practicemakesperfect


• You're at least 16 years of age.

Our Brand Ambassadors Love Aeo Because

• They work with REAL people - there's nothing like your #AEOFamily.


• They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.


• They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)


• They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.

About Us

Built on a platform of power, positivity and no photo retouching - inspiring people to love their real selves. Aerie is a fast-growing lifestyle brand offering intimates, apparel, activewear, and swim collections. With the #AerieREAL™ movement, we celebrate our community by advocating for body positivity and the empowerment of all women. As part of our Real Good promise, we create swimsuits, bras, and underwear with materials made from recycled polyester, recycled nylon fabric or sustainably sourced cotton.

AEO is an Equal Opportunity Employer and is committed to complying with all federal and provincial equal employment opportunity and human rights laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race, national or ethnic origin, color, religion, age, sex, sexual orientation, marital status, family status, disability, a conviction for which a pardon has been granted or any other ground protected by applicable human rights legislation. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.

For Brand Ambassador and Stock positions, hiring will be based on need – however, applications are accepted on an ongoing basis, and there may not be an opening immediately available when you apply. For all other jobs, applications will be accepted until the Apply Before date (if applicable), but may be extended based on applicant volume.

JOB INFO

Job Identification 30738

Job Category : Stores

Posting Date : 2026-09-09T15:02:11+00:00

Job Schedule : Part time

Locations : Cookstown, ON, Canada