AEM Integration Specialist

BIMM; Toronto; On-site; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

BIMM is seeking an AEM Integration Specialist in Toronto for a hybrid role, combining in-office collaboration with remote work. You will support CMS initiatives, troubleshoot AEM, and work with cross-functional teams to deliver content-driven digital experiences.

The ideal candidate has 2–3 years in CMS/AEM, strong governance knowledge, and proficiency in HTML/CSS/JavaScript, Jira, and Confluence. You’ll help drive content operations and improve delivery efficiency across Audi accounts and

Qualifications

• Previous experience as a Content Author, Content Manager, CMS Administrator, or similar digital content role.
• 2-3 years of experience with content management systems, preferably Adobe Experience Manager (AEM).
• Understanding of content governance and lifecycle management.
• Working knowledge of web technologies (HTML, CSS, JavaScript).
• Experience with Jira and Confluence for project tracking and documentation.

Responsibilities

• Support CMS integration initiatives with development and QA teams, including troubleshooting in AEM.
• Review and support intake of content integration and CMS requests; gather requirements.
• Investigate, troubleshoot, and resolve CMS issues; identify solutions and workarounds.
• Create, update, publish content in AEM; coordinate with authors and stakeholders.
• Document CMS processes and maintain project documentation in Jira/Confluence.

Skills

CMS administration

Content management

Problem solving

Team collaboration

Attention to detail

Communication

Tools

Jira

Confluence

Adobe Experience Manager (AEM)

Adobe Creative Suite

Google Analytics

HTML/CSS/JavaScript

Job description

BIMM is booming, sowe’relooking for a AEM Integration Specialist to join our team!

This is a hybrid role requiring two days per week in our Toronto office.

Whowe are

BIMM is a Toronto-based agency that lives at the intersection of data, technology, and creativity to provide clients with high-performing campaigns and digital products that shape connected customer experiences.We’vehelped our clients implement fully integrated CRM customer journeys, built robust digital experiences, and created national loyalty programs with decades of experience in sectors of automotive, financial, telco and retail.

We are creative realists, which means our ideas and solutions are grounded in the realities of our clients’ business. We believebig ideasare nothing without big results (and flawless execution); high-performing agencies deliver high-performing campaigns, products, and experiences; and the best solutions happen when we collaborate with clients as partners.

This is an existing vacancy, not a made-up role — thisone’salreadygota desk waiting.

Whowe’relooking for

We are looking for a detail-oriented AEM Integration Specialist to join our team. You will support the content team’s daily operations through technical expertise and collaborate closely with development, product, QA, and analytics teams to execute content management system (CMS) initiatives for the Audi North America account.

Our ideal candidate is a highly organizedand detail-orientedcontent professional who enjoys problem-solving, learning new digital tools, and working collaboratively across disciplines. This role bridges the gap betweenCMSand developmentspaces,serving as the content team’s technical and troubleshooting expert, enhancing contentplatform management, enabling digital tool adoption, and supporting technical initiativesacross theAudi account while driving continuous improvement and operational excellence.

Responsibilities

• Support CMS integration initiatives in partnership with development, product, QA, andanalyticsteams, including troubleshooting issues, supporting testing efforts, and exploring enhancements within Adobe Experience Manager (AEM)
• Review and support intake ofnew contentintegrationand CMSsupportrequests, gathering requirements andmanaging expectationswith stakeholders
• Investigate, troubleshoot, and elevate CMS issues whileidentifyingpotential solutions and workarounds
• Create,maintain, update, and publish contentinAdobe Experience Manager (AEM)
• Work closely with the internal and external teams to fulfill daily client requests, ensuring all assigned projects and tasks are executed to plan andin a timely manner
• Develop a positive and partnering relationship with all clients and partnersandmaintainstrong trusted relationships
• Coordinate with Content Authors and stakeholders to ensure deliverables are complete,accurate, and aligned with requirements
• Collaborate with Developers and Product Specialists tointegration new tools and features, troubleshoot authoring issues, andsupport accessibility requirements
• Conduct content quality assurance reviews, ensuring consistency, completeness, and adherence toteamstandards
• Document CMS processes, troubleshooting steps, and implementation requirements
• Maintainaccurateproject documentation, task tracking, and status updates within Jira, Confluence, and other project management tools
• Assistwith estimating effort andidentifyingtechnical dependencies for content and CMS-related work
• Support the implementation of process improvements that enhance content operations and delivery efficiency
• Assemble and collate presentationsfor both internal and client audiences
• Helpidentifyopportunities toleverageAI, automation, and platform functionality to streamline workflows and improve productivity
• Stay current on CMS capabilities, digital content best practices, accessibility requirements, and industry trends
• Contribute to a positive and inclusive team culture

Requirements

• Previousexperience as a Content Author, Content Manager, CMS Administrator, or similar digital content role
• 2-3 years of experience working with content management systems, preferably Adobe Experience Manager (AEM), as well as Microsoft Office and Adobe Creative Suite
• Understanding of content governance and content lifecycle management
• Working knowledge of cloud-based platforms, JavaScript, HTML, CSS, and related web technologies
• Strongcomputer and software skills (including Google Suite of Products, project management software, Adobesoftwareand CMS software)
• Proficiencywith project task tracking and documentation toolseg.Jira, Confluence
• Experience collaborating with clients and stakeholders
• Understanding of WCAG AA Accessibility standards an asset
• Working knowledge of web analytics and reporting through Adobe Analytics and/orGoogleAnalytics Suite
• An energetic approach to multi-task and process information quickly
• Strong interpersonal and communication skills - both written and verbal
• Superior organizational and time management skills, with meticulous attention to detail
• Knowledge of SEO best practices within CMS platforms an asset

What’sin it for you?

• Work Life Balance with BIMM days: Spend your birthday any way you’d like, as long as it’s not at the office.Extra day off to enjoy every summer holiday and a week-long end-of-year break. Boo-yah!
• Benefits: We offer a comprehensive health & dental benefits plan with an Employee Assistance Program.BIMMersare also given extra $$$ to put towards wellness or health-related needs. Did we mention ourRRSP withmatching? AlilBIMM bonus to build your bank.
• Culture: Our squad is fun,friendlyand entirely egoless. Our social committee plans BIMM bashes, Tasty Thursdays and quarterly outings like candle making workshops, board game nights, Jays games and cooking classes. Our summer and holiday parties are quite memorable as well! Having FunEverydayis one of our core values.
• We believe in working& meetingwith purpose. Weobservea hybrid working model in our beautiful dog-friendly officelocatedin the Distillery District, stuffed with snacks.
• Belonging: Our dedicated DEI committeeprovidesthought-provoking insights which are reflected in our work; They also organize engaging awareness activities and events toshowcaseBIMMER’s professional talents and personalities. What talents might you bring? :)
• Growth: BIMM is partof akyu collective which gives our employees access to the network’s resources, training, offices, and more. We also prioritize your personal and professional development with opportunities like on-site Lunch n’ Learns, conferences and online courses. Love 2 Learn.

BIMM is committed to providing an inclusive and accessible environment. We are an equal opportunity employer and consider all applicants for employment without discrimination. Please let us know if accommodation for the recruitment or interview process isrequired, and we will work with you to make sure your needs are met.

AI In Recruitment

While we are exploring ways to bestutilizeAI in our hiring processes, BIMM currently does not use AI-enabled tools in our hiring process. All candidates are screened byhumans, andapproved by humans.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

Total compensation range:

$50,000—$60,000 CAD