AE - Store Team Leader (Store Manager)

American Eagle Outfitters Inc.; Oshawa; On-site; CAD 42,000 - 66,000; Full time

Job summary

American Eagle Outfitters Inc. in Oshawa seeks a full-time Store Team Leader to act as the store CEO, driving daily operations, coaching a strong team, and delivering exceptional guest experiences aligned with AE Brand Standards.

You will own the store's business plan, optimize scheduling and payroll, and lead through development plans and performance reviews to ensure KPI achievement.

Qualifications

• Experience leading retail management teams.
• Strong multi-tasking with attention to detail.
• Ability to develop teams and knowledge of employment law.
• Proven communication and conflict management skills.
• Business acumen with ability to analyze reports.
• Flexible availability to match store hours.
• Customer-centric and brand-focused.

Responsibilities

• Drive sales by maximizing store productivity and guest loyalty.
• Own and manage the store's business plan to meet KPI goals.
• Analyze reports and daily sales trends to guide decisions.
• Recruit, hire, and retain a high-performing team.
• Develop store leadership through training and performance reviews.
• Maintain brand standards in visual merchandising and floorsets.
• Optimize scheduling through traffic and payroll analysis.
• Ensure integrity and asset protection compliance.

Skills

Store leadership

Retail management

People development

Sales optimization

Communication

Job description

YOUR ROLE

As the full-time Store Team Leader, you are the CEO of your store! You are an entrepreneurial-minded business owner who takes pride in maximizing the daily operations of your store. You are passionate about developing a strong team through effective coaching and training, you are a pro at making tough, strategic decisions to drive your business, you consistently deliver operational excellence and your store is always rocking AEO Brand Standards. Most importantly, you bring your REAL self to work every day!

Job Description

YOUR ROLE

As the full-time Store Team Leader, you are the CEO of your store! You are an entrepreneurial-minded business owner who takes pride in maximizing the daily operations of your store. You are passionate about developing a strong team through effective coaching and training, you are a pro at making tough, strategic decisions to drive your business, you consistently deliver operational excellence and your store is always rocking AEO Brand Standards. Most importantly, you bring your REAL self to work every day!

Your Responsibilities

• You have a passion for driving results: You're an expert at driving sales by maximizing overall store productivity and building guest loyalty through a best-in-class guest experience. You're entrepreneurial-minded and you create, manage and own your store's business plan to meet KPI goals.


• You're a business innovator: Because you own the controllable elements of your store's P&L, you are skilled at analyzing reporting and daily sales trends to make real-time, innovative business decisions in order to achieve store financial goals.


• You're a people leader: You're passionate about recruiting, hiring and retaining a high-performing team. You're an advocate for your team's development, you encourage your team to pursue internal opportunities, and you always have a succession plan in place to ensure a clear career path for all associates. You take pride in developing store leadership through leadership development training, performance feedback, individual development plans and annual performance reviews.


• You know that teamwork makes the dream work: You champion a culture of teamwork and recognition by establishing and communicating goals, holding your team accountable to brand standards, and celebrating and rewarding outstanding performance daily.


• Your store rocks AEO Brand Standards: You ensure your store consistently maintains AEO Brand Visual Standards by owning all visual and merchandising processes. You are the 'go-to' when it comes to Floorsets, merchandise adjustments and replenishment and your team always has a clear understanding of their role in keeping the store guest-ready.


• Workforce Management - it's your 'thing': You know that maximizing your business requires a well thought-out schedule! By evaluating traffic, calendars and payroll reports, you're able to make scheduling adjustments to meet business needs. As a result, payroll is always in check and you're always leveraging your top talent to deliver an impeccable guest experience.


• Integrity is your middle name: You demonstrate integrity when making compensation decisions, you ensure audit and shrink results meet Asset Protection Standards, you follow AEO's policies and procedures, and you do the right thing - always.

You'd Be Great For This Role If

• You love AE and Aerie products!


• You've led functional teams in a retail management role previously - #practicemakesperfect!


• You can multi-task and have attention to detail; priority-setting and time management are your strong suits.


• You know how to lead and develop teams and have a general understanding of employment law.


• You have a track record of effective communication and conflict management.


• Business acumen? You've got it!


• You understand how to analyze reporting to drive sales.


• You have flexible availability - you're available to work when the guest shops!

Our Associates Love Aeo Because

• They work with REAL people - there's nothing like your #AEOFamily.


• They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.


• They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)


• They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.

Quebec Applicants:

In Quebec, Store Team Leaders are required to communicate with the Canadian head office outside of Quebec and the Global head office in the United States, such that English proficiency is required for this role.

About Us

American Eagle is a leading American jeans and apparel brand, the go-to destination for casual style, embraced by generations of youth since 1977. We are rooted in authenticity, powered by positivity and inspired by our community. Our collections are designed to inspire self-expression and empower our customers to celebrate their own uniqueness. We have broadened our leadership by producing innovative, sustainable fabrics.

AEO is an Equal Opportunity Employer and is committed to complying with all federal and provincial equal employment opportunity and human rights laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race, national or ethnic origin, color, religion, age, sex, sexual orientation, marital status, family status, disability, a conviction for which a pardon has been granted or any other ground protected by applicable human rights legislation. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.

For Brand Ambassador and Stock positions, hiring will be based on need – however, applications are accepted on an ongoing basis, and there may not be an opening immediately available when you apply. For all other jobs, applications will be accepted until the Apply Before date (if applicable), but may be extended based on applicant volume.

JOB INFO

• Job Identification 30371


• Job Category : Stores


• Posting Date : 2026-08-20T17:49:07+00:00


• Job Schedule : Full time


• Locations : Oshawa, ON, Canada