AE - Sr Brand Ambassador (Sr Sales Associate)

AEO; Guelph; On-site; CAD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

40% off AE & Aerie year-round

Store contests and exclusive prizes

Opportunities for development and职业?1

Job summary

AEO in Guelph, Ontario is seeking a part-time Sr Brand Ambassador to bring our brand to life in store and deliver an amazing shopping experience. You are the face of AE and Aerie, passionate about products, and eager to build strong brand loyalty with every guest you help.

You’ll engage guests with the AEO Selling Model, educate them on product details, promote the loyalty program, and flex across Salesfloor, Cash & Wrap, Fitting Room and Stockroom while upholding company policies.

Qualifications

• Strong interpersonal skills with guests
• Ability to handle multiple tasks in a fast-paced environment
• Experience in retail or customer-facing roles
• Excellent customer service and communication abilities

Responsibilities

• Engage guests using the AEO Selling Model to help them find perfect products.
• Educate guests on AE & Aerie products and suggest fitting options.
• Promote the AE loyalty program and brand channels.
• Flex between Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• Resolve guest concerns promptly while following company policy.
• Collaborate with the team to get the job done.
• Uphold integrity and adhere to AEO policies.

Skills

People skills

Multi-tasking

Retail experience

Customer service

Job description

Guelph, ON, Canada

Job Description

YOUR ROLE

As a part-time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

YOUR RESPONSIBILITIES

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!)
• You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
• You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
• You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• You're an innovative problem solver! Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy.
• You're a team player! You're always willing to assist your team in getting the job done.
• You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures.

YOU'D BE GREAT FOR THIS ROLE IF

• You love interacting with people!
• You're full of energy and can handle multiple tasks in a fast-paced environment.
• You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)
• You love AE and Aerie products.
• You've worked in retail before.
• You're at least 18 years of age.

OUR BRAND AMBASSADORS LOVE AEO BECAUSE

• They work with REAL people - there's nothing like your AEOFamily.
• They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
• They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
• They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.

AEO is an Equal Opportunity Employer and is committed to complying with all federal and provincial equal employment opportunity and human rights laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race, national or ethnic origin, color, religion, age, sex, sexual orientation, marital status, family status, disability, a conviction for which a pardon has been granted or any other ground protected by applicable human rights legislation. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.