AE - Sales Leader

American Eagle Outfitters, Inc.; Newmarket; On-site; CAD 39,000 - 53,000; Full time

Benefits offered by this job

40% off AE & Aerie year-round

Store contests with prizes

Job summary

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader in Newmarket, Ontario to support the Store Leadership Team by leading LOD shifts, driving a stellar guest experience and overseeing daily operations to meet store goals.

You will train and motivate associates, recruit talent when needed, ensure visual standards, and uphold AE's service standards with integrity and accountability.

Qualifications

• Must have retail leadership experience with a track record of driving sales and guest experience.
• Ability to recruit, train and develop associates to meet business needs.
• Strong communication, coaching and accountability to uphold service standards.

Responsibilities

• You have a passion for driving sales: as a key LOD, drive sales by maximizing productivity and guest loyalty through best-in-class in-store experience.
• You're a people leader: motivate and inspire the team, model AE service standards, especially on the Salesfloor and Fitting Room.
• You've got an eye for talent and a love of training: recruit and hire strong talent and train/develop associates.
• You know that teamwork makes the dream work: set goals, provide real-time coaching, and celebrate performance.
• You're a visual & operational innovator: execute and innovate daily visual and operational procedures and ensure guest-ready Fitting Rooms.
• Integrity is your middle name: maintain store safety, asset protection standards, and adhere to AE policies.

Skills

Sales leadership

Staff development

Customer service

Training

Visual merchandising

Asset protection

Communication

Job description

As the full-time Sales Leader, you support the Store Leadership Team by rocking out strong LOD (Leader on Duty) shifts and ensuring a stellar guest experience. You hold down the daily operations of the store as needed. You train, motivate and celebrate associates and you have a passion for driving killer sales results. Most importantly, you represent our company values and bring your REAL self to work every day.

YOUR RESPONSIBILITIES

• You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience. You support Store Leadership in doing what it takes to maximize business opportunities to drive KPI results.
• You're a people leader: You're all about motivating and inspiring the team through AEO's core values. You're a role-model leader and you always hold associates accountable to rocking AEO's service standards, especially on the Salesfloor and in the Fitting Room.
• You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture.
• You know that teamwork makes the dream work: You challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching. You motivate associates and drive engagement by celebrating outstanding performance - #winning!
• You're a visual & operational innovator: You're a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
• Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.

YOU'D BE GREAT FOR THIS ROLE IF:

• You love AE and Aerie products!
• You've led teams in a retail management role previously - #practicemakesperfect!
• You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
• Business acumen? You've got it!
• You have flexible availability - you're available to work when the guest shops!

OUR ASSOCIATES LOVE AEO BECAUSE:

• They work with REAL people - there's nothing like your #AEOFamily.
• They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
• They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
• They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.

About Us

American Eagle is a leading American jeans and apparel brand, the go-to destination for casual style, embraced by generations of youth since 1977. We are rooted in authenticity, powered by positivity and inspired by our community. Our collections are designed to inspire self-expression and empower our customers to celebrate their own uniqueness. We have broadened our leadership by producing innovative, sustainable fabrics.

AEO is an Equal Opportunity Employer and is committed to complying with all federal and provincial equal employment opportunity and human rights laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race, national or ethnic origin, color, religion, age, sex, sexual orientation, marital status, family status, disability, a conviction for which a pardon has been granted or any other ground protected by applicable human rights legislation. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.

For Brand Ambassador and Stock positions, hiring will be based on need – however, applications are accepted on an ongoing basis, and there may not be an opening immediately available when you apply. For all other jobs, applications will be accepted until the Apply Before date (if applicable), but may be extended based on applicant volume.

Job Info

• Job Identification 34711
• Job Category Stores
• Posting Date 10/23/2026, 05:53 PM
• Job Schedule Full time
• Job Shift Variable
• Anticipated Pay Range for All Posted Locations $39,416/year up to $52,800/year