AE - Brand Ambassador (Sales Associate)

American Eagle Outfitters; Kelowna; On-site; CAD 2,480,000 - 2,766,000; Part time

Benefits offered by this job

40% off AE/Aerie products

Store contests and prizes

Development opportunities

Employee discounts

Job summary

American Eagle Outfitters is seeking a part-time Brand Ambassador to create an amazing shopping experience for every guest. You’ll promote AE & Aerie products, educate customers on features, and advocate brand loyalty with every interaction.

You’ll work across salesfloor, cash wrap, fitting rooms and stockroom while delivering energetic, friendly service and upholding store policies. Join a team that values integrity and guest satisfaction.

Qualifications

• You love interacting with people.
• Energetic and able to handle multiple tasks in a fast-paced environment.
• Able to work evenings, weekends and holidays.
• Love AE and Aerie products.
• Previous retail experience is a plus.

Responsibilities

• Engage with guests using the AEO Selling Model to help them find what they need.
• Educate guests on AE & Aerie products and provide tailored recommendations.
• Promote the AEO loyalty program and brand channels.
• Flex between Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• Resolve guest concerns in line with store policies.
• Be a team player and support colleagues to get the job done.
• Uphold company integrity and policies in all interactions.

Skills

People skills

Customer service

Energetic

Multitasking

Job description

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

YOUR RESPONSIBILITIES

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!)
• You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
• You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
• You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• You're an innovative problem solver! Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy.
• You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone.
• You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures.

YOU'D BE GREAT FOR THIS ROLE IF:

• You love interacting with people!
• You're full of energy and can handle multiple tasks in a fast-paced environment.
• You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)
• You love AE and Aerie products.
• You've worked in retail before. #practicemakesperfect
• You're at least 16 years of age.

OUR BRAND AMBASSADORS LOVE AEO BECAUSE:

• They work with REAL people - there's nothing like your #AEOFamily.
• They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
• They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
• They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.

About Us

American Eagle is a leading American jeans and apparel brand, the go-to destination for casual style, embraced by generations of youth since 1977. We are rooted in authenticity, powered by positivity and inspired by our community. Our collections are designed to inspire self-expression and empower our customers to celebrate their own uniqueness. We have broadened our leadership by producing innovative, sustainable fabrics.

AEO is an Equal Opportunity Employer and is committed to complying with all federal and provincial equal employment opportunity and human rights laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race, national or ethnic origin, color, religion, age, sex, sexual orientation, marital status, family status, disability, a conviction for which a pardon has been granted or any other ground protected by applicable human rights legislation. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.

For Brand Ambassador and Stock positions, hiring will be based on need – however, applications are accepted on an ongoing basis, and there may not be an opening immediately available when you apply. For all other jobs, applications will be accepted until the Apply Before date (if applicable), but may be extended based on applicant volume.

Job Info

• Job Identification 31003
• Job Category Stores
• Posting Date 09/09/2026, 07:29 PM
• Locations Orchard Park
• Job Schedule Part time
• Job Shift Variable
• Anticipated Pay Range for All Posted Locations $18.25/hour up to $20.08/hour