Advisory Services Lead

Resource Innovations; Toronto; On-site; CAD 25,000 - 27,000; Full time

Benefits offered by this job

Fun staff events

Ongoing training opportunities

Frequent check-ins and feedback

Company growth opportunities

Hands-on teaching skills development

Job summary

Oxford Learning York Mills is seeking a diligent Client Services Coordinator to manage day-to-day centre operations, work with families, and coordinate schedules for students and staff.

You will inform parents about programs, set up assessments, and ensure the Oxford Learning philosophy guides daily activities. The role requires strong customer service, organizational, and communication skills in a busy educational setting.

Qualifications

• Minimum university degree (Credits in Social Sciences, Languages, Math and Business preferred)
• Strong secondary school mathematics skills an asset
• Additional language(s) spoken is an asset
• Experience in educational environment dealing with medium to large student bodies
• Experience with billing cycles required
• Strong phone skills and experience in customer service (sales is a plus)

Responsibilities

• Inform inquiring parents about Oxford Learning programs
• Organize schedules for students, staff, and teachers
• Set up and administer assessments
• Establish and oversee student learning programs
• Liaise with schools, sports teams, and local businesses
• Maintain contact with parents and discuss child progress
• Ensure Oxford Learning philosophy is maintained in the centre
• Create a fun and energetic learning environment daily
• Coach other teaching members of the team

Skills

Customer service

Scheduling

Communication skills

Phone skills

Education

University degree

Job description

Full-Time Client Services Coordinator Wanted

Want to add rockstar to your job title? Searching for more meaning in your career? Look no further!

We know why you want to work in education, and we offer the opportunity to reach every single family who comes through our door. Oxford Learning York Mills is looking for a dynamic and motivated Client Services Coordinator with strong people skills to assist in the day-to-day management of our busy centre.

Work with kids and their families to help students of all ages achieve academic success. Oxford Learning programs impart new approaches to learning, designed to last a lifetime. We teach students from pre-school to post-secondary levels how to learn, concentrate, listen, and remember. But most importantly, to believe in themselves as they reach their academic dreams.

Helping kids realize their dreams and overcome school challenges is passionate work. Our Client Services Coordinator is part of an excellent team, here to help students find their way to a better school future.

Job details:

This role is in-person. You must be able to commute to this location. This is not an online job. Relocation packages are not available. This position will involve Monday-Thursday afternoon and evenings and Saturday mornings. The successful candidate will be trained in our systems, methodologies, and approach. Vulnerable sector screening is mandatory.

As the Client Services Coordinator you participate in the centre's operations, including working with multiple people from centre staff to teachers, to parents, and of course, the students! You will have the following responsibilities:

• Help inform inquiring parents about our Oxford Learning programs
• Organize schedules for students, staff, and teachers
• Set up and administer assessments
• Establish and oversee student learning programs
• Liaise with members of the community (schools, sports teams, and local businesses)
• Maintain contact with parents and meet with them to discuss their child's progress
• Ensure that the Oxford Learning philosophy is being maintained throughout the centre
• Create a fun and energetic learning environment on a daily basis
• Effectively master the Oxford Learning Teaching philosophy as well as coach other teaching members of the team

We encourage you to apply if you have the majority of the following requirements:

Education:

• Minimum university degree (Credits in Social Sciences, Languages, Math and Business preferred)
• Strong secondary school mathematics skills are an asset
• Additional language(s) spoken is an asset

Experience:

• Work in an educational environment dealing with medium to large student bodies
• Work in a business environment is an asset
• Experience with billing cycles required
• Strong phone skills and experience in customer service (experience in sales is preferred)

Smiles, High-Fives & Happy Students:

In this position, you will play a key role in helping students develop their self-confidence and self-esteem. The rewards of helping children overcome academic hurdles and realize their inner potential can be very fulfilling. You will be rewarded with smiling faces and high-fives during every shift. Other rewards of the role include:

• fun staff events
• ongoing training opportunities
• frequent check-ins and feedback
• company growth opportunities
• hands-on development of your teaching skills.

Job Type: Full-time

Salary Range: $18 - $19.50 / hour

Schedule:

• Monday to Thursday
  • Evening availability after 3 pm is a must. Afternoon availability after 12 pm is an asset.
• Saturday morning availability

About Oxford Learning:

Oxford Learning is a Canadian supplemental education provider helping students get better grades since 1984. Offering a full range of programs for students of all ages and abilities, Oxford Learning uses the science of cognitive learning to help all students develop stronger learning skills they can rely on for life!

Tel: [phone]

Applicants must reside in or within a short commute of the North York area.

We thank all applicants for their interest in joining the team at Oxford Learning York Mills; however, only those selected for the interview process will be contacted.