ADVISOR / SENIOR ADVISOR, LEARNING AND DEVELOPMENT (Temporary 16 months)

BDC; Montreal; On-site; CAD 80,000 - 110,000; Full time

Benefits offered by this job

Bonuses

Flexible benefits

Total Rewards Program

Job summary

RBC is seeking a client-focused banking professional to proactively engage clients, educate on digital banking, and drive sales while delivering memorable experiences. The role emphasizes strong problem-solving and relationship-building in a flexible, remote-capable environment.

You will contribute to client satisfaction, collaborate with partners, and support onboarding and complex referrals across Canada.

Qualifications

• Mutual Funds accreditation, or willingness to obtain it (Investment Funds in Canada or Canadian Securities Course).
• Proven passion for putting clients first in a target-driven sales environment.
• Strong problem-solving and relationship-building skills.
• Flexibility, eagerness to learn, high ethics, and drive for success.
• Digital literacy across devices (smartphones, tablets, laptops).
• Bilingualism English and French required for client service.

Responsibilities

• Proactively engage with clients in all branch areas and the community, uncovering banking needs, providing help and advice, and identifying sales and referral opportunities.
• Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business.
• Respond to client-initiated contact, assisting with a full range of financial transactions.
• Actively listen to understand client needs and engage in conversations to tailor solutions.
• Take ownership of resolving and preventing client banking problems.
• Cultivate and maintain relationships with partners to maximize business opportunities and referrals.

Skills

Mutual Funds accreditation

Client-centric mindset

Problem-solving

Flexibility

Digital literacy

Bilingual English/French

Job description

As part of RBC's commitment to providing exceptional client service and achieving its business objectives, the ability and willingness to travel or work from any RBC location listed in this section...

CA$80,000.00–CA$110,000.00 yearly

Remote

Full-time

What is the opportunity?

This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

What will you do?

• Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
• Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retainbusiness
• Respond to client-initiated contact, assisting them with a full range of financial transactions
• Actively listen and engage clients in conversation to further understand their individual needs
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

What do you need to succeed?

• Mutual Funds accreditation, or willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course)
• Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment
• Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
• Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

Nice-to-have

• Strong track record of building and maintaining client relationships in the finance or service sector

What's in it for you?

• We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.
• A world-class training program in financial services
• Excellent career development and access to a variety of job opportunities across business and geographies
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

• Advice Based Solutions
• Client Centricity
• Client Discovery
• Communication
• Critical Thinking
• Curious Mindset
• Data Analysis
• Digital Literacy

Additional Job Details

Address

1100 RUE DU LUX, UNIT 210:BROSSARD

City

Brossard

Country

Canada

Work hours/week

37.5

Employment Type

Full time

Platform

PERSONAL & COMMERCIAL BANKING

Job Type

Regular

Posted Date

2025-10-23

Application Deadline

2026-12-31

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.