Advisor, Business development and sales support

Desjardins; Quebec; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary and annual bonus

4 weeks of flexible vacation starting

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness

Job summary

Desjardins is seeking a Temporary Sales and Business Development Support Advisor in Canada. You will help serve and maintain business relationships with members and clients, advising on products and services, and promoting customer retention across channels.

Responsibilities include analyzing needs, responding to requests, and providing reports and recommendations to support business objectives. French language proficiency is required.

Qualifications

• College diploma in a related field
• Minimum of one year of relevant experience
• Knowledge of French is required

Responsibilities

• Establish a consulting relationship by identifying current or potential needs and promoting customer retention
• Advise various partners, stakeholders or members and customers regarding the products, services or solutions offered and ensure their satisfaction
• Analyze and respond to customer needs, process requests and ensure the required follow-ups
• Collect, gather and analyze information, write reports and recommendations
• Keep abreast of new developments related to standards, products or services in your field of activity

Skills

Interpersonal Savvy

Customer Focus

Action oriented

Nimble learning

Situational adaptability

Equity, Diversity, Inclusion and ACESS

Education

College diploma in a related field

Job description

Temporary 12 months position. As a sales and business development support advisor, you help serve and maintain business relationships with members and clients. You help sell products and services through multiple distribution channels based on member/client needs and current strategies and practices. You help build and maintain business relationships with members and clients. You drive results by reviewing information requests and helping promote and sell products and services based on client needs and your unit's business objectives and strategies. You ensure member/client satisfaction and service quality in accordance with the organization's standards and procedures. Interpersonal savvy is therefore essential.

Responsibilities

• Establish a consulting relationship by identifying current or potential needs and promoting customer retention
• Advise various partners, stakeholders or members and customers regarding the products, services or solutions offered and ensure their satisfaction
• Analyze and respond to customer needs, process requests and ensure the required follow-ups
• Collect, gather and analyze information, write reports and recommendations
• Keep abreast of new developments related to standards, products or services in your field of activity

What we offer

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses
• Benefits apply based on eligibility criteria.

Requirements

• College diploma in a related field
• A minimum of one year of relevant experience
• Knowledge of French is required

Please note that other combinations of qualifications and relevant experience may be considered

Desired Attributes

• Action oriented
• Customer Focus
• Differences
• Interpersonal Savvy
• Nimble learning
• Situational adaptability
• Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable) FCDQ-MTL-SEPB 575 Garde de valeurs-Gestion privée (00008) (2015-01-01 - )

Job Family Member/client sales and service (FG)

Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance. Pursuing a career at Desjardins means being part of an organization that puts people first.