Advanced Field Service Engineer, Industrial Automation

Honeywell; Saint John; On-site; CAD 70,000 - 90,000; Full time

Job summary

A global technology company in Canada is seeking a Field Service Technician to maintain and troubleshoot various systems. The ideal candidate has over 5 years of experience in DCS and Process Controls. Strong communication skills and the ability to travel are necessary for this role. This position offers competitive benefits and career growth opportunities.

Benefits

Medical benefits

Paid vacation

Retirement benefits

Career growth

Professional development

Qualifications

• 5+ years experience in DCS, Process Controls in a relevant industry.
• Valid driver's license required.
• Ability to travel up to 20% of time.

Responsibilities

• Maintain, migrate and troubleshoot Honeywell equipment.
• Support Honeywell technologies and perform on-site service.
• Document electrical, instrument and process drawings.

Skills

DCS experience

Networking

Customer service

Good communication

Technical advancement

Education

Post secondary education in Electronics, Computer science, Automation or Instrumentation

Job description

Overview

The future is what you make it.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.

Working at Honeywell isn’t just about developing cool things. That’s why all of our employees enjoy access to dynamic career opportunities across different fields and industries.

You will report directly to our Field Service Manager and you\'ll work on-site out of our clients’ sites in Saint-John, NB, Canada.

Are you ready to help us make the future?

RESPONSIBILITIES

• Maintain, migrate and troubleshoot Honeywell TDC / TPS and Experion PKS, DCS , SM (SIS) equipment
• Implement and Administer TPS and EPKS domains, controllers, switches, peripherals, etc
• Support Honeywell Fault Tolerant Ethernet and Microsoft Technologies
• Perform on-site or in-house service, repair and / or installation of Honeywell products
• Maintain a high level of knowledge of aftermarket solutions, standards and procedures with the ability to influence / lead internal and external customers
• Support client-server architecture
• Perform upgrades on both hardware and software
• Assist clients with third-party vendor communication to Honeywell systems (OPC)
• Serve as customer contact on technical and service-related problems
• Administer preventive maintenance on controls systems
• Observe the function of installed equipment or system to detect hazards
• Modify and troubleshoot logic and programs
• Provide commissioning support for new and existing installations
• Document electrical / instrument and process drawings (P&IDs, Interconnect, Panel,
• Perform audits and baselines of installed systems as a deliverable in conjunction with migration and troubleshooting
• Ability to provide conscious and accurate documentation
• Prepare reports for analysis of product failure trends and serviceability issues
• Provide technical support for in-house projects
• Ability to respond to emergency calls and resolve them within the guidelines that meet or exceed our contract customer expectations and requirements
• You may have to partake technical presentations to an audience of customers, other industry peers and competitors.
• You will drive revision and correction of work instructions and customer-facing training guides used by field installation specialists.
• You will drive continuous improvement initiatives in the processes related to field services and product development.
• You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.
• Be the face of Honeywell to with end-users, peers, and competitors in a conference setting
• Use knowledge of Honeywell end-to-end product and solution development and delivery to drive increased efficiencies and enhance customer experience.

BENEFITS OF WORKING FOR HONEYWELL

• Benefits – Medical, Dental, Mental Health.
• Paid Vacation.
• Retirement Benefits (as per regional policy).
• Career Growth.
• Professional Development.

YOU MUST HAVE

• Post secondary education in Electronics, Computer science, Automation or Instrumentation
• 5+ years experience that includes the combination of DCS, Process Controls, PC / Networking (Honeywell Experion PKS, Safety Manager and TPS experience) in a relevant industry.
• Valid driver’s license
• Ability to travel up to 20% of the time to Ontario, Québec and within New Brunswick.

WE VALUE

• Virtualization infrastructure experience
• Previous industry experience
• Previous technical / installation experience
• Taking ownership for personal technical advancement
• Demonstrate strong discipline in managing customers on process systems
• Previous customer service experience
• Good written and oral communication
• Good presentation skills

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq : HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell :

THE BUSINESS UNIT

Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency, and productivity of their people, plants, and assets.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more about inclusion and diversity :