Advanced Care Paramedic

alberta health services; Grande Prairie; On-site; CAD 27,000 - 39,000; Full time

Benefits offered by this job

Competitive wages

Medical & Dental Benefits including RR

Great team

State-of-the-art clinic

Job summary

True Medical Imaging in Grande Prairie, Alberta is seeking a Medical Office Assistant to schedule patient appointments, answer calls, and manage electronic records in a busy clinic. The role is full-time with starting pay at $24.00/hour, commensurate with experience, and offers benefits and a dynamic team environment.

The successful candidate will hold Health Information Office Assistant / Unit Clerk / Medical Office Assistant certification along with Medical Terminology.

Qualifications

• Certification as Health Information Office Assistant, Unit Clerk, or Medical Office Assistant.
• Medical Terminology certification is required.
• Knowledge of diagnostic imaging procedures is an asset.
• Preference for Connect Care experience.
• Experience using patient/diagnostician booking programs is an asset.
• Minimum of 2 years of experience in a fast-paced customer service or medical office environment.

Responsibilities

• Schedule patient appointments in accordance with clinical protocols, physician requirements, and equipment availability.
• Answer incoming telephone calls, emails, and electronic inquiries in a professional and courteous manner.
• Maintain electronic scheduling systems, patient databases, and administrative records.
• Monitor waitlists and optimize appointment utilization to minimize gaps in scheduling.
• Greet and assist patients on arrival, ensuring a positive experience.
• Assist with billing, data entry, reporting, and other administrative functions.
• Identify scheduling conflicts or operational concerns and communicate them to management promptly.
• Collect and process payments.
• Chaperone exams when necessary.

Skills

Customer service

Scheduling

Data entry

Education

Certification as Health Information Office Assistant / Unit Clerk / Medical Office Assistant

Medical Terminology certification

Tools

Connect Care

Booking programs

Billing software

Job description

POSITION: Medical Office Assistant.LOCATION: Grande Prairie, Alberta.The Agency is assisting True Medical Imaging in the recruitment of a Medical Office Assistant.Schedule patient appointments in a

Full-time

SALARY/WAGE: Starting at $24.00/hour, commensurate with experience

Job Summary

The Agency is assisting True Medical Imaging in the recruitment of a Medical Office Assistant.

Responsibilities

• Schedule patient appointments in accordance with clinical protocols, physician requirements, and equipment availability.
• Answer incoming telephone calls, emails, and electronic inquiries in a professional and courteous manner.
• Maintain electronic scheduling systems, patient databases, and administrative records.
• Monitor waitlists and optimize appointment utilization to minimize gaps in scheduling.
• Greet and assist patients on arrival, ensuring a positive experience.
• Assist with billing, data entry, reporting, and other administrative functions.
• Identify scheduling conflicts or operational concerns and communicate them to management promptly.
• Collect and process payments.
• Chaperone exams when necessary.

Requirements

• Certification as a Health Information Office Assistant, Unit Clerk, or Medical Office Assistant.
• Medical Terminology certification is required.
• Knowledge of diagnostic imaging procedures is an asset.
• Preference for Connect Care experience.
• Experience using patient/diagnostician booking programs is an asset.
• Minimum of 2 years of experience in a fast-paced customer service or medical office environment.

Benefits

• Competitive Wages
• Medical & Dental Benefits, including RRSP matching
• Opportunity to work with a great team
• State-of-the-art new medical clinic featuring top-of-the-line equipment and medical professionals

Additionally, we thank all applicants for their interest; however, only those individuals selected for an interview will be contacted. We are committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified individuals. We celebrate equity, diversity, and inclusion and are committed to building a diverse team that will make a positive contribution to the communities where we live and work.