Admission Officer

University of Victoria; Victoria; On-site; CAD 69,000 - 77,000; Full time

Job summary

A leading educational institution in Victoria is seeking an Admission Officer to oversee a high-volume application portfolio and support university enrollment goals. The ideal candidate will have a Bachelor's degree and significant experience in post-secondary admissions. This role requires strong interpersonal skills, problem-solving abilities, and an understanding of admission policies. The position may involve supervising staff and participating in recruitment events.

Qualifications

• 5+ years related experience in post-secondary education.
• Extensive knowledge of admission policies and post-secondary education systems.
• Excellent verbal and written communication skills.

Responsibilities

• Manage and evaluate a portfolio of domestic and international applications.
• Supervise unionized Admission Assistants.
• Participate in recruitment events.

Skills

Problem-solving

Critical thinking

Interpersonal skills

Time management

Culturally sensitive service

Education

Bachelor's degree

Tools

Banner

BRM

FAST

TCS

SAS

Job description

About this

Student Affairs is committed to creating a vibrant and engaging learning community to inspire and enrich the lives of our students in support of the University of Victoria’s vision “to be a university of choice for outstanding students, faculty, and staff from BC, Canada, and around the world”. The Student Affairs portfolio includes: Office of the Registrar and Enrolment Management; Wellness, Recreation and Athletics; Campus Engagement; and Student Development and Success.

Opportunity

In working to achieve this vision, the Office of the Registrar and Enrolment Management (OREM) places students at the centre of operations and supports students to achieve their academic and life goals. Individual connections with OREM team members and services, as well as interactions with on-line services, contribute to students’ growth in knowledge, independence and confidence. Registrarial services strive to directly support students’ success in their university studies, campus life and subsequent life pursuits. The range of services provided by the units within the OREM appear at every point in the student life cycle, beginning with recruitment and admissions, all the way through to convocation. Members of the OREM team strive to be consistent in their interpretation, communication and application of regulations, policies and procedures while being both professional and respectful of the diversity and complexity of needs across the university campus. The OREM interacts with staff, students, faculty, university and external community members in order to assist in the delivery of core services that cross operational and departmental boundaries (e.g., registration, class and exam scheduling). It is important that students and our university colleagues are well-informed and well-supported by the OREM and the services offered.

The salary range for this position is :

• Recruitment range : $69,052 - $76,129 starting salary determined by the PEA Collective Agreement.
• Performance range : $89,791 salary range ceiling is available through annual performance increases.

Job Summary

Undergraduate Admissions is a unit consisting of approximately 20 staff in the Office of Registrar within the Division of Student Affairs. Undergraduate Admissions processes, evaluates and conveys admission decisions to approximately 18,000 applicants annually in an effort to achieve university enrollment targets and support Objective #2 of the University’s strategic plan to “recruit and retain outstanding students…” to the University of Victoria.

Reporting to the Admission Coordinator, the Admission Officer is an important member of the Undergraduate Admissions team throughout the annual admission cycle, and is often a first point of contact for applicants to the University of Victoria.

The Admission Officer is self-directed while managing and evaluating a high-volume portfolio of domestic and international applications that must be assessed quickly and accurately to support institutional enrollment goals. The Admission Officer supervises one or more unionized Admission Assistants and is also required to participate in on / off-campus recruitment events. Problem-solving, critical thinking, a strong service orientation, good judgment, tact, diplomacy, presentation skills and professionalism are all essential for success in this position.

Occasional overnight travel may be required for this position.

Job Requirements

Requires a Bachelor's degree with at least five years related-experience working in a post-secondary educational environment with an emphasis on admission administration and academic / transfer credit assessment of applicants; or an equivalent combination of education, training and experience. Extensive knowledge of the university calendars, domestic and international secondary / post-secondary education systems, as well as the ability to understand and apply admission policies and procedures are essential qualifications. In addition :

• Ability to exercise good judgment in decision‑making during the application of complex calendar regulations; analyze, and creatively problem‑solve.
• Excellent interpersonal, verbal and written skills; comfortable with preparing presentations and public speaking to small or large audiences.
• Valid driver’s license and able to travel if requested.
• Strong research skills; attention to detail; accuracy; mathematical calculation skills.
• Superior organizational and time management skills while managing a heavy workload that requires flexibility to respond to operational demands.
• Independent and effective within a high‑profile unit; work with tact, diplomacy and maintain the highest level of confidentiality at all times.
• Experienced user of office software; previous experience using student information and reporting systems such as Banner, BRM, FAST, TCS and SAS.
• Culturally sensitive and strong commitment to providing student‑centered service.

Territory Acknowledgement

We acknowledge and respect the Lək̓ʷəŋən (Songhees and Xʷsepsəm / Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and WSÁNEĆ Peoples whose historical relationships with the land continue to this day.

Equity Statement

UVic is committed to upholding the values of equity, diversity, inclusion and human rights in our living, learning and work environments. In pursuit of our values, we seek members who are eager to actively participate in that shared responsibility. We actively encourage applications from members of historically and systemically marginalized groups.

Accessibility Statement

If you anticipate needing accommodations for any part of the application and hiring process contact : [e-mail]. Any personal information provided will be maintained in confidence.

What UVic Offers

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