Administrator, Training & Onboarding

Paladin Airport Security Services; Richmond; On-site; CAD 55,000; Full time

Job summary

A leading security service provider is seeking an Administrator for Training & Onboarding at Vancouver International Airport. This role includes managing training records, scheduling training sessions, and ensuring compliance with client expectations. Candidates should have post-secondary education and 1-2 years of relevant administration experience. Proficiency in Microsoft Office and strong communication skills are required. Join a team committed to making the world a safer place.

Qualifications

• Minimum of 1-2 years of administration experience, training and development would be an asset.
• Demonstrated experience in adult learning and training delivery.
• Flexible to work within a 24/7 operation.

Responsibilities

• Collaborate to schedule training sessions using ERP software.
• Maintain training records compliance.
• Coordinate with Scheduling Coordinators for training inputs.

Skills

Proficiency in Microsoft Office

Excellent written, verbal and communication skills

Strong attention to detail

Ability to work in a team environment

Fluency in French

Education

Post secondary education in Adult Learning, Communications, Business Management, or Human Resources

Tools

Online Learning Management Systems (LMS)

Job description

Administrator, Training & Onboarding

Reporting to the Training and Development Manager, the Administrator, Training and Onboarding is the central point of contact for the Training department. This role will assume responsibility for training and training records compliance in line with client expectations. The Administrator, Training & Onboarding will also be responsible for planning and coordinating training, allocating training resources as required, assisting with the development of training programs as required, providing administrative support, and acting as a liaison between CATSA and the Aviation division.

Responsibilities

• Collaborate with Scheduling Coordinators to schedule training sessions and activities using Paladin's Employee Resource Planning (ERP) software
• Coordinate with Scheduling Coordinators to input training schedules into Paladin's ERP software.
• Program Compliance Codes into the ERP for individuals completing training, ensuring accurate and up-to-date records.
• Responsible for Administrative tracking of all Internal and External Training as well as database Management
• Assign Compliance Codes to Employee Master Files in WinTEAM, specifying training duration and recertification requirements.
• Collaborate with Paladin's Scheduling Division to plan future RLP and One-Hour Non-Screening Time for Screening Personnel.
• Work with Operations to release Screening Personnel at optimal times for training during low passenger volume periods.
• Work closely with Paladin's Trainers and Screening Contractor Training Representatives (SCTR) to oversee training sessions.
• Program training and certification durations in WinTEAM to determine when recertification is required according to the Recurrent Learning Program.
• Receive, track, and create Performance Events Report (PER) files; Tracking and verifying all hours related to the PER; Send the PERs for closure
• Schedule and coordinate all CATSA / PASS Training for the Pacific Region (including travel, hotel and Per Diem requests)
• Grade all training activities for YVR and maintain data integrity in LMS including RAIC expiry, CATSA medicals, Creating new LMS profiles
• Track all leaves over 30 days for Screening Officers and send activation and inactivation requests to CATSA, coordinate with internal departments to facilitate the return of Screening Officers from leave
• Develop new tracking programs / processes as required for all training initiatives
• Collect data and create graphs and / or pivot tables to provide meaningful reports to the Training and Performance Manager
• Track and monitor all training including but not limited to SOF, CATSA+, and PERs to ensure timely completion within the given timeline, and send extension requests to the Manager as required
• Maintaining all Payroll, Health and Safety, On-boarding and Capacity processes
• Ad hoc duties or projects as assigned by the Training & Development Manager

Requirements

• Post secondary education in Adult Learning, Communications, Business Management, Human Resources or related field
• Minimum of 1-2 years of administration experience, training and development would be an asset.
• Proficiency in Microsoft Office
• Excellent written, verbal and communication skills
• Demonstrated experience in adult learning and training delivery
• Ability to work with others in a team environment and independently
• Strong attention to detail and quality with the ability to meet competing deadlines
• Flexible to work within a 24 / 7 operation in which schedules could change as per training requirements and operation
• Ability to acquire Transportation Security Clearance (TSC)
• Fluency in French would be considered an asset
• Aviation-related experience including working with various stakeholders within the aviation industry
• Experience with Online Learning Management Systems (LMS)

Salary: $55,000

This position is fully based at Vancouver International Airport (YVR).

The Paladin Difference starts with our team. We are committed to being Curious, Accountable, Respectful, and Exceptional, and making the world a safer and friendlier place because we CARE! If this sounds like a team that you'd like to join, we want to meet you!