Administrator II, Bilingual - Third Party Services

First National Financial; Toronto; On-site; CAD 43,000 - 53,000; Full time

Benefits offered by this job

Health Spending Account

Career advancement opportunities

Comprehensive benefits package

Job summary

First National Financial seeks an Administrator II, Bilingual to support the Residential Servicing, Third Party Services team in Toronto. The role updates loan records, processes final solicitor reports and audits charges per Third Party guidelines.

You will liaise with solicitors/notaries, handle documentation, and maintain accuracy while adhering to AML requirements. This is a full-time position with a strong compensation package.

Qualifications

• Post-secondary education and/or equivalent work experience preferred.
• Strong attention to detail and highly organized with ability to prioritize and multitask.
• Excellent communication and collaborative skills; ability to work under pressure.

Responsibilities

• Update client and mortgage information in the internal mortgage system in accordance with policies and procedures.
• Ensure registered documents are correct, auditing on par with our Third Party guidelines and request amendments as required.
• Update internal mortgage system files with Final Report and Registration details.
• Follow 120 day follow up procedure to obtain final report package from solicitors.
• Liaise with external inquiries from solicitors and notaries; research and resolve discrepancies.
• Other duties as assigned by Management; adhere to AML requirements where applicable.

Skills

Bilingual English/French

Attention to detail

Organizational skills

Communication skills

Multitasking

Teamwork

Education

Post-secondary education or equivalent

Job description

Administrator II, Bilingual - Third Party Services

16 York St, Toronto, ON, Canada

Job Description

Posted Wednesday, August 26, 2026 at 4:00 a.m. | Expires Thursday, September 17, 2026 at 3:59 a.m.

We are hiring an Administrator ll - Bilingual for our Residential Servicing, Third Party Services Team!

Reporting To:

Manager, Third Party Services

Full-Time/Part- Time:

Full-time

Salary Range:

$43,000 - $53,000

Posting Date:

August 26, 2026

Closing Date:

September 16, 2026

Hours of Work:

8:30 a.m. – 5:00 p.m.

Grade:

Office Location:

6.5

Toronto, ON

Great location! Steps away from the main public transit station

What we offer:

Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities!

*Eligibility for benefits is dependent on the terms of employment

This position requires linguistic fluency. Priority will be given to candidates completely fluent in English and French.

The Opportunity

The Third Party Services Administrator, Bilingual is responsible for updating loan information, processing solicitor final reports, and auditing registered charges on par with our Third Party guidelines.

How you will contribute:

• Update client and mortgage information in the internal mortgage system in accordance with policies and procedures.
• Ensure registered documents are correct, auditing on par with our Third Party guidelines and request amendments as required
• Update internal mortgage system files with Final Report and Registration details
• Follow 120 day follow up procedure in order to obtain final report package from solicitors
• Liaise and answer external inquiries from solicitors and notaries
• Research and problem solve any discrepancies that arise
• Other duties as assigned by Management
• Adheres to policies/procedures to ensure AML requirements are met, when applicable

The experience you need:

• Post-secondary education and/or equivalent work experience preferred
• Previous administration experience is an asset
• Strong attention to detail
• Highly organized with the ability to prioritize and multitask
• Demonstrated ability to work quickly and in a timely manner
• Ability to work under pressure and maintain a calm focus during hectic periods
• Strong Communication and collaborative skills
• Demonstrated ability to contribute and meet team goals and objectives

Working Environment and Physical Demands Analysis

• Periods of high volume with tight timelines
• Long periods of stationary position/sitting
• Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
• Long periods of time in viewing a computer screen
• Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.
• Competitive Compensation
• Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
• Extensive training programs to set our employees up for success
• Modern office environment conducive to collaboration
• Supportive teamwork culture
• Opportunities to give back to the communities and work through events focused on a variety of charities
• Ongoing social events throughout the year

The team you’ll join:

Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.

First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.

We would like to thank all applications for their interest in this existing vacancy but only candidates selected for an interview will be contacted.

Artificial Intelligence is not used in our recruitment or hiring process for this role.

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.

Artificial Intelligence is not used in our recruitment or hiring process for this role.

First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at [e-mail] should you need an accommodation at any point in the recruitment process.