administrative support services manager

United Collision Repair Ltd.; Surrey; On-site; CAD 50,000 - 80,000; Full time

Job summary

A leading company in the collision repair industry seeks an Administrative Manager to oversee operations, manage budgets, and direct staff. The role requires strong organizational skills and the ability to multitask in a fast-paced environment. Candidates will benefit from a supportive work culture focused on accuracy and client satisfaction.

Qualifications

• 3-4 years of supervisory experience required.
• Ability to manage training and development strategies.
• Experience in office procedures and organizational skills.

Responsibilities

• Evaluate operations and provide administrative services.
• Plan and control budgets for various projects.
• Supervise and train staff while ensuring compliance.

Skills

Organized

Time management

Client focus

Accuracy

Reliability

Ability to multitask

Team player

Tools

MS Office

MS Outlook

MS Excel

MS Word

Google Docs

Job description

• Evaluate the operations of a department providing administrative services
• Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative services
• Interview, hire and provide training for staff
• Plan, administer and control budgets for client projects, contracts, equipment and supplies
• Prepare reports and briefs for management committees evaluating administrative services
• Organize and maintain inventory
• Supervise office and volunteer staff
• Type and proofread correspondence, forms and other documents
• Supervise other workers
• Schedule and confirm appointments
• Respond to employee questions and complaints
• Plan, develop and implement recruitment strategies
• Oversee the preparation of reports
• Oversee development of communication strategies
• Evaluate work environments, programs and procedures to control, eliminate, and prevent disease or injury
• Manage contracts
• Manage training and development strategies
• Maintain and manage digital database
• Establish and implement policies and procedures
• Determine and establish office procedures and routines
• Consult with clients after sale to provide ongoing support
• Work with minimal supervision
• Answer telephone and relay telephone calls and messages
• Provide customer service
• Order office supplies and maintain inventory
• Oversee the analysis of employee data and information
• Arrange travel, related itineraries and make reservations
• Work with the marketing department to understand and communicate marketing messages to the field
• Set up and maintain manual and computerized information filing systems
• Plan and organize daily operations
• Open and distribute mail and other materials
• Evaluate daily operations
• Direct staff
• Direct and control daily operations
• Coordinate the flow of information within the team

Supervision

• 3-4 people

Computer and technology knowledge

• MS Office
• MS Outlook
• MS Excel
• MS Word
• Google Docs

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Large caseload
• Ability to work independently

Personal suitability

• Accurate
• Organized
• Team player
• Time management
• Client focus
• Reliability
• Ability to multitask
• Accountability
• Are you currently legally able to work in Canada?