Administrative Support IV

Alberta Health Services; Red Deer; On-site; CAD 30,000 - 60,000; Part time

Job summary

A regional health services provider seeks an experienced Administrative Support IV in Red Deer. This role involves managing patient registration, coordinating bed assignments, and performing administrative duties. Candidates should have post-secondary education and experience in health information management. Exceptional interpersonal and communication skills are essential. This position requires weekend and night shifts, with a pay range of $26.07 to $31.68 per hour.

Qualifications

• Minimum 1 year of HIM Registration experience is required.
• Medical Terminology test will be administered.
• Keyboarding skills of 40 wpm required.

Responsibilities

• Coordinate bed assignments and manage patient registration.
• Obtain and input accurate demographic and financial information.
• Consistently apply Positive Patient Identification.

Skills

Interpersonal skills

Communication skills

Keyboarding skills

Microsoft Office Suite

Education

Post-secondary education

Medical Office Assistant program

Job description

Your Opportunity:

Reporting to the Health Information Management Registration Supervisor and collaboration with Patient Flow department, the Admin Support IV coordinates bed assignments for Emergency, ambulatory care clinics, RAAPID transfers, admissions, and completion of census reports for the overnight period. The AS IV is also responsible for patient registration in the Emergency Department. Obtaining and inputting accurate demographic & financial information, in the appropriate hospital information system. Essential functions of the position; Obtains and records accurate demographic and financial information on patients, by interviewing patients, family members and/or care providers. Consistently applies Positive Patient Identification during the registration/pre-registration process to ensure accurate record linkage, support safe delivery of patient care and reduce identify theft. Verifies patient eligibility as it relates to healthcare coverage. Reviews Financial Agreement Forms with patients without valid provincial healthcare coverage & ensures appropriate form completion. Prepares identification labels & wristbands; verifies patient’s name and date of birth when applying wristband to patient. Consistently applies best practice as outlined in the Provincial Registration Standards & Practices Manual. In accordance with Health Information Act (HIA) and other privacy legislations in effect, always comply with AHS’s Information Privacy & Information Security policies. Other related duties as assigned by the Supervisor. Physical requirements include ability to push/pull patients in wheelchairs, assisting with carrying patient belongings upwards of 20 lbs. To ensure your skills and qualifications are considered please attach a resume with your application. This position is a weekend, nights shift position, Fridays and Saturdays.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification: Administrative Support IV Union: AUPE GSS Unit and Program: Health Information Management, Registration Primary Location: Red Deer Regional Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.40 Posting End Date: 30-JUL-2025 Temporary Employee Class: Temp P/T Benefits Date Available: 11-AUG-2025 Temporary End Date: 19-JUN-2026 Hours per Shift: 7.75 Length of Shift in weeks: 4 Shifts per cycle: 8 Shift Pattern: Nights, Weekends Days Off: As Per Rotation Minimum Salary: $26.07 Maximum Salary: $31.68 Vehicle Requirement: Not Applicable

Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

Minimum 1 year of HIM Registration experience is required. Medical Office Assistant or Unit Clerk program is required, although other relevant post-secondary education may be considered. Medical Terminology test will be administered (pass mark of 60%). Keyboarding skills of 40 wpm (corrected for errors), typing test will be administered. Intermediate knowledge of Microsoft Office Suite programs. Must have a proven record of maintaining privacy with sensitive information and situations. Possess and demonstrate strong interpersonal, communication skills, ability to interact in a positive and respectful manner. Ability to work effectively in a team environment, prioritize and organize work in fast-paced surroundings.

Preferred Qualifications:

Registration experience, Connect Care training specific to the role, and a working knowledge of the Provincial Registration Standards.