Administrative Support III

Alberta Health Services; Fox Creek; On-site; CAD 30,000 - 60,000; Part time

Job summary

A healthcare organization in Alberta is seeking an Administrative Support III to provide clerical support in Health Information Management. Responsibilities include managing patient registrations and ensuring compliance with privacy regulations. The ideal candidate will have a Grade 12 education, medical reception experience, and strong interpersonal skills. Successful applicants will demonstrate attention to detail and excellent customer service. This is a casual/relief position located at the Fox Creek Healthcare Centre, with a salary range of $23.53 to $28.60 per hour.

Qualifications

• Completion of Medical Terminology course is required.
• 2 years of medical reception experience is needed.
• Minimum typing speed of 40 wpm is required.

Responsibilities

• Perform clerical duties in Health Information Management.
• Process patient admissions and registrations.
• Ensure privacy of health information and customer service.

Skills

Effective communication skills

Customer service skills

Interpersonal skills

Attention to detail

Ability to prioritize work

Education

Completion of Grade 12 or equivalent

Job description

Your Opportunity

Reporting to the Supervisor, Health Information Management, the Administrative Support III - Health Information Management performs a variety of clerical duties covering all areas of HIM including encounter management, patient registration and information/cashier duties. Main duties of the Administrative Support III - Health Information Management include but are not limited to: Processing admission and registration of patients for both inpatient and outpatient services including emergency. Receive payments on behalf of finance, directing clients, visitors, staff etc. to appropriate departments/areas as needed. Reception and other related HIM duties. Ability to follow verbal and written processes precisely. Consistently ensures that protected health information remains private according to the Health Information Act (HIA) and Freedom of Information and Protection of Privacy Act (FOIP). Consistently follows Alberta Health Services Information Privacy and Information Security policies. Effective communication skills, promoting and adhering to excellent customer service in every interaction regardless of who it is with. Performs other Health Information Management related duties as needed.

Description

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Transition Company: Health Shared Services
• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Health Information Management
• Primary Location: Fox Creek Healthcare Centre
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.00
• Posting End Date: 24-DEC-2025
• Employee Class: Casual/Relief
• Date Available: 05-JAN-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Shift Pattern: Days
• Days Off: Other
• Minimum Salary: $23.53
• Maximum Salary: $28.60
• Vehicle Requirement: Not Applicable

Required Qualifications

Completion of Grade 12 or equivalent.

Additional Required Qualifications

Successful completion of Medical Terminology course (testing will be performed). 2 years medical reception experience. Excellent interpersonal skills. Ability to work cooperatively and professionally with clients, nursing staff, and physicians. Ability to prioritize and organize work in a fast-paced environment. Ability to read, write, and communicate effectively. Superior customer service skills. Proven accuracy in spelling, keyboarding and attention to detail. Minimum typing speed of 40 wpm (testing will be performed). Proven initiative and ability to work with minimal supervision.

Preferred Qualifications

MOA, Unit Clerk Course or equivalent. Experience in Patient Registration, Financial Records, and/or Telecommunication.