Administrative Support Clerk - (221708)

Island Health; Courtenay; On-site; CAD 45,000 - 60,000; Full time

Job summary

A healthcare authority in Canada is seeking an Administrative Assistant to provide comprehensive clerical support. This role involves calendar planning, drafting documents, maintaining databases, and handling confidential health information. Candidates should possess a Certificate in Office Administration and experience with Microsoft Office software. Strong communication and organizational skills are essential for effective task management in a busy environment.

Qualifications

• High school graduation plus a Certificate in Office Administration.
• Three years of related office experience or equivalent combination of education, training, and experience.
• Formal training and experience in Microsoft software applications.

Responsibilities

• Provides administrative support through clerical duties.
• Calendar planning and documentation drafting.
• Maintains databases and inputs confidential health information.

Skills

Typing speed 60 wpm

Knowledge of office practices

Effective communication

Customer relations

Interpret policies

Database software usage

Office equipment operation

Medical terminology knowledge

Education

High school graduation

Certificate in Office Administration

Tools

Microsoft Office

Microsoft Project

Microsoft Visio

Job description

Overview

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Responsibilities

Reporting to and under the general supervision of the Manager or designate, provides administrative support to the Program staff by performing a variety of general clerical duties such as calendar planning, drafting and typing a variety of documents and correspondence; creating and maintaining databases; inputting confidential health information; compiling statistical data; and performing receptionist duties.

Qualifications

Education, Training And Experience

• High school graduation plus a Certificate in Office Administration. Three years\' of related office experience or an equivalent combination of education, training, and experience. Formal training and experience in Microsoft software applications, such as Microsoft Office, Project and Visio.

Skills And Abilities

• Ability to type 60 wpm.
• Ability to apply knowledge of office practices and procedures.
• Ability to utilize word processing, spreadsheets, project management software and database software, and e-mail tools.
• Ability to communicate effectively, both verbally and in writing.
• Ability to foster and maintain excellent customer/client relations.
• Ability to act with tact, confidentiality and discretion.
• Ability to interpret policies and procedures.
• Ability to organize workload and deal with many tasks simultaneously.
• Ability to operate standard office equipment.
• Physical ability to carry out the duties of the position.
• Knowledge of medical terminology.