Administrative Support Clerk

Island Health; Courtenay; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading healthcare provider in the Comox Valley Regional District is seeking an administrative support professional to assist Program staff with various clerical duties. Candidates require a high school diploma and a Certificate in Office Administration, with at least three years of experience. Proficiency in Microsoft applications is essential. This role focuses on maintaining confidentiality, excellent customer relations, and effective organization in a healthcare environment.

Qualifications

• Three years of related office experience or equivalent combination of education and training.
• Formal training in Microsoft software applications.

Responsibilities

• Provide administrative support to Program staff.
• Perform general clerical duties and maintain databases.
• Input confidential health information and compile statistical data.

Skills

Typing speed of 60 wpm

Knowledge of office practices

Proficient in Microsoft Office

Effective communication skills

Excellent customer/client relations

Tact, confidentiality, and discretion

Ability to interpret policies

Time management and organization

Standard office equipment operation

Knowledge of medical terminology

Education

High school graduation

Certificate in Office Administration

Tools

Microsoft Office

Microsoft Project

Microsoft Visio

Job description

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to and under the general supervision of the Manager or designate, provides administrative support to the Program staff by performing a variety of general clerical duties such as calendar planning, drafting and typing a variety of documents and correspondence; creating and maintaining databases; inputting confidential health information; compiling statistical data; and performing receptionist duties.

Qualifications

Education, Training And Experience

High school graduation plus a Certificate in Office Administration. Three years' of related office experience or an equivalent combination of education, training, and experience. Formal training and experience in Microsoft software applications, such as Microsoft Office, Project and Visio.

Skills And Abilities

• Ability to type 60 wpm.
• Ability to apply knowledge of office practices and procedures.
• Ability to utilize word processing, spreadsheets, project management software and database software, and e-mail tools.
• Ability to communicate effectively, both verbally and in writing.
• Ability to foster and maintain excellent customer/client relations.
• Ability to act with tact, confidentiality and discretion.
• Ability to interpret policies and procedures.
• Ability to organize workload and deal with many tasks simultaneously.
• Ability to operate standard office equipment.
• Physical ability to carry out the duties of the position.
• Knowledge of medical terminology.

Link To Full Job Description

https://jd.viha.ca/JD57.pdf