Administrative Support 09 - Registration

St. Joseph's Healthcare Hamilton; Hamilton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A healthcare provider in Hamilton is seeking a Patient Registration Clerk to support patients and healthcare providers by performing patient registration tasks. The ideal candidate will have excellent communication and customer service skills, along with a background in health office administration. This position offers an hourly wage ranging from $28.87 to $31.37 plus additional compensation for in lieu benefits.

Qualifications

• Basic skill level in MS Word and Excel is required.
• Knowledge of medical terminology is necessary.
• Typing speed must meet basic skill requirements.
• Professional demeanor required at all times.

Responsibilities

• Perform patient registration supporting patients and healthcare providers.
• Capture patient demographic, diagnostic, and insurance information.
• Maintain service excellence in a caring and confidential manner.

Skills

Basic skill level in MS Word

Basic skill level in Excel

Medical terminology knowledge

Typing speed

Excellent verbal communication skills

Good written communication skills

Customer service oriented

Ability to work in high volume areas

Teamwork skills

Education

Graduate of a recognized Health Office Administration course

Job description

Temporary assignment until approximately January 2027

POSITION SUMMARY

This position is responsible for performing patient registration in support of patients and health care providers while maintaining the highest standard of service excellence in a caring, compassionate, confidential and secure manner. This position is responsible for capturing all patient demographic, diagnostic, and insurance information for patient registration.

QUALIFICATIONS

• Basic skill level in MS Word and Excel required.
• Spelling, medical spelling and medical terminology must be at a basic skill level.
• Typing speed at a basic skill level is required.
• Clerical testing may be required as part of the selection process.
• Graduate of a recognized Health Office Administration course, or equivalent experience and/or education.
• Knowledge of beds and related hospital services.
• Excellent verbal communication skills. Must be comfortable in questioning patients in order to collect necessary data elements, including demographics and insurance information.
• Good written communication skills.
• Customer service oriented.
• Adept in working in a high volume, high stress area dealing with competing priorities.
• Experience in patient registration/patient processing preferred.
• Proven ability to work as a team member.
• Must present a professional demeanor at all time.
• Excellent work performance and attendance record is essential.

WAGE RATE

Hourly: $28.87....$30.14....$31.37 (plus 14% in lieu)