Administrative & Stewardship Coordinator

Perley Health; Ottawa; On-site; CAD 56,000 - 69,000; Full time

Job summary

A nonprofit organization in Ottawa is seeking a Donor Relations Coordinator. You will manage donations, oversee donor communications, and support fundraising activities. The ideal candidate has a minimum of 2 years of experience in a nonprofit setting, proficiency in Raiser's Edge, and strong communication skills. This role offers a competitive salary and benefits package.

Benefits

Competitive salary range

Comprehensive benefits package

Professional development opportunities

Qualifications

• Minimum of 2 years in fundraising or donor relations in a nonprofit organization.
• Experience with Raiser's Edge or comparable donor database.
• Strong command of Microsoft Office Suite and online donation platforms.

Responsibilities

• Greet donors and families; provide professional service.
• Manage donation inquiries via phone, email, in person.
• Process donations and maintain accurate records.
• Prepare and send acknowledgment letters and tax receipts.
• Coordinate donor recognition installations and special events.

Skills

Fundraising experience

Donor relations

Organizational skills

Communication skills

Bilingualism (English/French)

Education

Post-secondary education in relevant field

Tools

Raiser's Edge

Microsoft Office Suite

Job description

Mission

We inspire giving that transforms the quality of life for the people we love today and in the future. Seniors and Veterans are living life to the fullest because philanthropy has fueled Perley Health's care, research, innovation and growth. Through storytelling and relationship building, we empower an engaged donor community to transform the quality of life of Seniors and Veterans. Excellence | Authenticity | Engagement | Impact | Joy

Responsibilities

• Greet donors, residents, and families visiting the Foundation office; provide professional and welcoming service.
• Manage all donation inquiries—by phone, email, and in person—with professionalism and accuracy.
• Process donations according to approved financial controls; ensure complete and accurate records in Raiser's Edge and maintain supporting documentation.
• Prepare timely and accurate acknowledgement letters and tax receipts in compliance with CRA regulations.
• Manage monthly giving program: process debits and credit card donations; monitor renewals and pledge reminders.
• Maintain donor confidentiality in accordance with the Donor Bill of Rights.
• Troubleshoot issues with payment platforms (BBMS, ScotiaConnect, and third-party processors).
• Coordinate donor recognition installations (e.g., Tree of Life leaves).
• Support and process in‑kind donations as needed.
• Coordinate all peer‑to‑peer fundraising activities for Team Perley participants.
• Manage participant communications, recognition, and incentive programs.
• Support planning and execution of donor and participant receptions throughout the year.
• Provide logistical support for other Foundation special events as required.
• Coordinate logistics for Foundation Board and Committee meetings: scheduling, room bookings, catering, and minute preparation.
• Prepare and distribute meeting materials (agenda, minutes, reports) at least seven days in advance.
• Provide administrative support to the Executive Director (as Board Secretary) and Board/Committee Chairs.
• Maintain organized filing systems, code payables, and ensure office supplies and equipment are in good order.
• Perform other duties as required to support the Foundation's success.

Qualifications

• Minimum of 2 years of experience in fundraising, donor relations, or executive/Board administrative support in a nonprofit organization.
• Post‑secondary education in fundraising, business administration, communications, or a related field (or equivalent combination of education and experience).
• Proficiency in Raiser's Edge (or comparable donor database) required.
• Strong command of Microsoft Office Suite; comfort with online donation and email marketing platforms.
• Exceptional organizational and multitasking skills with the ability to manage competing priorities.
• Strong writing, minute‑taking, and communication skills; bilingualism (English/French) considered an asset.
• Meticulous attention to detail and commitment to data accuracy.
• Self‑motivated, professional, and able to work independently and collaboratively within a small team.
• Flexibility to work occasional evenings and weekends as required; valid driver's license and access to a vehicle.

Benefits

• Competitive salary range: $56,000 – $68,500
• Comprehensive benefits package, including Healthcare of Ontario Pension Plan (HOOPP)
• Professional development opportunities
• A culture of collaboration, impact, and joy
• The opportunity to make a transformative difference in the lives of seniors and Veterans