administrative specialist - medical

Government of Canada - Western; Calgary; On-site; CAD 40,000 - 60,000; Full time

Job summary

A government health service in Calgary is seeking a skilled administrative professional to coordinate patient information and manage appointments. The candidate must have a diploma from a relevant program and 2 years of experience, with strong communication skills and proficiency in Microsoft Office. This position requires working onsite with a focus on detail and patient interaction.

Qualifications

• Must have 2 years to less than 3 years of relevant experience in a similar role.

Responsibilities

• Coordinate the flow of information and interview patients.
• Schedule and confirm appointments and train staff.
• Maintain filing system and complete insurance claim forms.

Skills

Attention to detail

Excellent oral communication

Excellent written communication

Interpersonal skills

Organizational skills

Education

College or non-university diploma (1-2 years)

Tools

MS Word

MS Excel

MS Windows

MS Outlook

Job description

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Physician's office

Responsibilities

• Coordinate the flow of information
• Interview patients to obtain case histories
• Open and distribute regular and electronic incoming mail and other material
• Schedule and confirm appointments
• Train staff in procedures and in use of current software
• Complete insurance and other claim forms
• Maintain filing system
• Order supplies and maintain inventory
• Determine and establish office procedures and routines
• Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
• Initiate and maintain confidential medical files and records
• Perform data entry
• Provide customer service

Experience and specialization

Computer and technology knowledge

• MS Word
• MS Excel
• MS Windows
• MS Outlook

Area of work experience

• Charts, tables, graphs and diagrams
• Correspondence
• Invoices
• Reports and records

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Large caseload

Personal suitability

• Accurate
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Organized
• Reliability
• Team player