administrative services officer

New Canadian Immigration Services; Surrey; On-site; CAD 65,000 - 85,000; Full time

Job summary

A Canadian immigration services provider in Metro Vancouver is seeking an experienced administrative manager. The role includes implementing administrative procedures, overseeing office staff, and managing budgets. Candidates should have a bachelor's degree and 5 or more years of relevant experience. Strong communication and multitasking skills are essential, along with the ability to work independently in a fast-paced environment.

Benefits

Dental plan

Health care plan

Pension plan

Registered Retirement Savings Plan (RRSP)

Long-term care insurance

Tax-Free Savings Account (TFSA)

Free parking available

Learning/training paid by employer

Wellness program

Qualifications

• 5 years of experience or more in administrative roles.
• Ability to work independently and under pressure.
• Strong attention to detail and ability to meet tight deadlines.

Responsibilities

• Implement and review administrative procedures.
• Delegate work to office support staff and monitor their performance.
• Prepare operating budgets and maintain budgetary controls.

Skills

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Flexibility

Organized

Reliability

Ability to multitask

Time management

Adaptability

Integrity

Team player

Education

Bachelor's degree

Tools

MS Excel

MS Office

MS Outlook

MS PowerPoint

MS Windows

LinkedIn

Job description

• Work Term : Permanent
• Work Language : English
• Hours : 40 hours per week
• Education : Bachelor's degree
• Experience : 5 years or more

Work setting

• Private sector
• Relocation costs not covered by employer

Tasks

• Implement new administrative procedures
• Review and evaluate new administrative procedures
• Delegate work to office support staff
• Establish work priorities and ensure procedures are followed and deadlines are met
• Carry out administrative activities of establishment
• Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
• Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
• Assist in the preparation of operating budget and maintain inventory and budgetary controls
• Assemble data and prepare periodic and special reports, manuals and correspondence
• Perform data entry
• Train staff
• Oversee and co-ordinate office administrative procedures
• Resolve conflict situations
• Monitor and evaluate
• Plan and control budget and expenditures

Supervision

• 3-4 people

Computer and technology knowledge

• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Windows
• LinkedIn

Security and safety

• Criminal record check

Transportation / travel information

• Own transportation
• Willing to travel regularly
• Travel expenses not paid by employer
• Public transportation is available

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Large workload

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Ability to multitask
• Time management
• Adaptability
• Integrity
• Team player

Screening questions

• Are you authorized to work in Canada?
• Are you available to start on the date listed in the job posting?
• Are you willing to relocate for this position?
• Do you have experience working in this field?
• Do you have the above-indicated required certifications?
• Do you live near the job location?
• What is the highest level of study you have completed?
• What is your current field of study?
• What is your current level of study?

Health benefits

• Dental plan
• Health care plan

Financial benefits

• Pension plan
• Registered Retirement Savings Plan (RRSP)

Long term benefits

• Long-term care insurance
• Tax-Free Savings Account (TFSA)

Other benefits

• Free parking available
• Learning / training paid by employer
• Team building opportunities
• Parking available
• Wellness program

Support for persons with disabilities

• Offers mentorship, coaching and / or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and / or refugees
• Assists with immediate settlement needs of newcomers and / or refugees (for example : housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
• Supports newcomers and / or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and / or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers mentorship, coaching and / or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Participates in a government or community program or initiative that supports Veterans
• Provides awareness training to employees to create a welcoming work environment for Veterans
• Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example : adapting to different organizational structures)
• Supports Veterans in translating their military skills and experience into the language of the civilian job market
• Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example : gradually increasing hours and responsibilities, etc.)

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Participates in a government or community program or initiative that supports mature workers
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example : adjustable desks and chairs, accessible parking, etc.)
• Offers resources to help mature workers plan their retirement (for example : financial planning, access to pension and benefits, lifestyle adjustments, etc.)

Supports for visible minorities

• Participates in a government or community program or initiative that supports members of visible minorities
• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities