Administrative Officer, Loans & Collections Operations

Scotiabank Global Site; Quebec; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading bank in the Americas is seeking an Administrative Officer to contribute to the Loans & Collections department. The role involves processing customer requests, verifying documents, and ensuring compliance with regulations. Candidates should have a High School diploma and at least 2 years of relevant office experience. This is a full-time position based in Quebec with a commitment to an inclusive workplace.

Qualifications

• Minimum of 2 years of office work related experience.
• Experience providing product and process support over the phone and/or through email.
• Knowledge of the mortgage industry and products or relevant experience.

Responsibilities

• Support a $36 Billion asset finance portfolio with 1.4 million accounts.
• Assist with customer complaints as required.
• Verify and process incoming requests from supported units.

Skills

Fiscal Management

Microsoft Access

Employee Evaluation

Business Management

Strategic Planning

Administrative Experience

Human Resources

Financial Management

Word Processing

Education

High School diploma

Tools

Microsoft Office

Job description

A leading bank in the Americas is seeking an Administrative Officer to contribute to the Loans & Collections department. The role involves processing customer requests, verifying documents, and ensuring compliance with regulations. Candidates should have a High School diploma and at least 2 years of relevant office experience. This is a full-time position based in Quebec with a commitment to an inclusive workplace.