Administrative Manager

Lacroix Médecine Privée; Quebec; On-site; CAD 85,000 - 100,000; Full time

Job summary

A private medical services organization in Quebec is seeking an experienced Administrative Manager to ensure smooth operations. The role includes managing administrative tasks, supporting sales and marketing initiatives, and overseeing logistical operations. Candidates should have a Bachelor's degree and 5+ years of relevant experience. The organization offers a competitive salary of $85,000 to $100,000 and various employee benefits.

Benefits

$60 Cell Phone Bonus

$500/year gift card

$1,100 Annual Health Account

FTQ Pension Fund with employer contribution

Annual Training Account

4 weeks of vacation

Free parking

Unlimited coffee

Qualifications

• 5+ years in administrative management and team coordination, preferably in healthcare.
• Experience in sales/marketing is an asset.
• Ability to manage multiple priorities and work under pressure.

Responsibilities

• Coordinate and supervise administrative and operational aspects.
• Manage accounts payable/receivable, and monthly statements.
• Participate in marketing initiatives and support sales growth.

Skills

Organizational skills

Interpersonal skills

Leadership

IT management tools

CRM knowledge

Education

Bachelor's degree in business administration or equivalent

Tools

Office automation tools

Job description

Overview

Lacroix Private Lab, a member of the Lacroix Medical Group, is growing rapidly and plays a central role in the provision of private medical services in Quebec. To support the Laboratory Director in her duties and ensure smooth operations, we are seeking to recruit a versatile, structured, and operationally efficient Administrative Manager. Reporting directly to the Laboratory Director, the Administrative Manager coordinates and supervises the administrative, logistical, and support aspects of daily operations. He/she ensures the proper management of human, financial and material resources, while ensuring regulatory compliance and providing organizational support to the teams. He/she also plays an active role in the development of sales and marketing, supporting management in promoting services, managing customer relationships and enhancing the laboratory's positioning in the market.

Main responsibilities

• Administration and finance
• Monitoring of internal and external invoicing, accounts payable/receivable, monthly account statements.
• Approval of orders and invoices, inventory management.
• Sales and marketing
• Participate in the planning and monitoring of marketing initiatives (website, promotional material, advertising campaigns).
• Support the director in the development and implementation of sales growth.
• Support representatives in their organization, supervision and ongoing training.
• Contribute to customer account management (service agreements, satisfaction monitoring, problem resolution).
• Logistics and operations
• Transportation service management
• Planning and monitoring of vehicle fleet maintenance.
• Supervision of maintenance and technical services (air conditioning, generators, etc.).
• Human resources
• Schedule management, payroll validation, leave/replacement requests.
• Recruitment, integration, employment contracts, support for annual evaluations.
• Compliance and quality
• Monitoring of licenses and permits (LSPQ, PHAC, CFIA).
• Verification of employee professional compliance (insurance, permits, orders).
• Daily support
• Respond to various requests (customers, suppliers, etc.), process orders, coordinate day-to-day activities.

Required profile

• Education: Bachelor's degree in business administration, operations management, human resources management or equivalent.
• Experience: 5 years or more in administrative management and team coordination, ideally in healthcare, professional services or regulated sector. Experience in sales/marketing is a major asset.
• Excellent organizational skills, the ability to manage multiple priorities and work under pressure.
• Strong interpersonal skills and engaging leadership.
• Knowledge of IT management tools, office automation, and, ideally, CRM.

Schedule

• 40 hours/week, Monday to Friday, daytime.
• Occasional flexibility required during the week or weekends as needed (emergencies, incidents, special events).
• Occasional mobility within our clinics in the Montreal area.

Salary

$85,000 to $100,000

Our Benefits

• $60 Cell Phone Bonus
• $500/year Lacroix gift card with quick access to doctors
• $1,100 Annual Health Account
• FTQ Pension Fund with employer contribution
• Annual Training Account linked to your job
• Opportunities for development and advancement within the organization
• Reserved employee space
• 4 weeks of vacation
• Free parking
• Close to bus networks
• Modern, bright, and up-to-date workspace
• Event: A festive and informative corporate event
• Unlimited coffee and reserved room for employees