Administrative Coordinator

Drake International; Edmonton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading staffing agency in Edmonton is seeking an administrative support professional to handle customer service tasks, including booking appointments, managing emails, and auditing shipping documents. Candidates must possess excellent communication skills and a clean criminal background. The role offers a pay rate of $22 per hour, weekly pay, and immediate start with flexible shift timings.

Benefits

4% vacation pay

Free WHMIS training

Weekly pay, every Friday

Qualifications

• Must have a clean criminal background.
• Transportation or operational experience is preferred.
• Able to meet deadlines in a fast-paced environment.

Responsibilities

• Make telephone calls and send emails to centralized customer service.
• Book delivery appointments via phone and email.
• Audit shipping documents for accuracy.

Skills

Previous experience in the same role

Advanced communication skills

Fluent in English

Computer and keyboard skills

Attention to detail

Tools

MS products

TruckMate

Job description

What We Offer :

• $22 / hour + 4% vacation pay added to your rate
• Monday to Friday
• Shift timing may vary but need coverage between 2pm – 10:30pm
• Weekly pay, every Friday!
• Immediate start
• Free WHMIS training

What You’ll Do :

• Make telephone calls and send emails to centralized customer service.
• Book delivery appointments via phone and email.
• Bill accessorial / additional fees as required.
• Maintain group email boxes and answer queue calls when required.
• Receive calls from drivers who are not delivering freight for specific reasons, log and note comments in pros.
• Scan, photocopy, and fax documents.
• Other administrative duties as required (which could include pulling reports).
• Audit shipping documents for accuracy, correct and report to supervisor as needed.

What We’re Looking For :

• Previous experience in the same or similar role is required.
• Clean criminal background is required.
• Transportation or operational experience is preferred, various roles within transportation and customer service is beneficial.
• Excellent computer (accuracy, MS products, web-based programs such as TruckMate) and keyboard skills.
• Advanced communication skills.
• Able to meet deadlines in a highly transactional, fast-paced environment.
• Ability to work effectively as a team member or individually as required.
• Strong attention to detail and ability to multi-task.
• Must be fluent in English.

Our team is eager to connect with candidates who meet the job requirements. If this sounds like a fit for you, we invite you to apply today!

Since 1951, Drake International has been a global leader in flexible and permanent staffing, connecting people with the right roles at any career stage, both in Canada and worldwide. As a leading recruitment and HR partner, we collaborate directly with employers to bring you the best opportunities at no cost, ensuring a human-centered approach that helps everything work seamlessly. Drake International is an equal opportunity employer and champions accessibility, inclusivity and diversity in the workplace. We are committed to providing accommodation for applicants with disabilities throughout the recruitment process. If you require accommodation, please contact your Branch Representative at [phone].