Administrative Clerk - Specialty Services

Canadian Blood Services Stem Cells for Life; Regina; Hybrid; CAD 30,000 - 60,000; Part time

Job summary

A healthcare and service organization is seeking a Regular Part-Time Program Clerk - Specialty Services in Regina, Canada. This role involves providing clerical support for blood collection, managing donor appointments, and ensuring adherence to regulatory requirements. Candidates should have a secondary school diploma and relevant experience in customer service. The position offers a hybrid work schedule with opportunities for employee benefits and a collaborative environment.

Benefits

Eligible for Benefits

Paid Vacation

Employee discounts

Wellness program

Defined Benefit Pension Plan

Qualifications

• Completion of secondary school program.
• Minimum of one year related work experience or equivalent combination of education and experience.
• Experience in Recruitment or Sales would be an asset.

Responsibilities

• Provide clerical support and assist in donor clinics.
• Manage and book donor appointments for the Apheresis program.
• Provide ongoing support for Collections and general administrative assistance in Specialty Services.

Skills

Customer Service

Communication skills

Basic Math

Organizational skills

Windows OS proficiency

Education

Secondary school program

Tools

Microsoft Word

Microsoft Excel

SharePoint

Microsoft Teams

Job description

Overview

Please note this role will work in a hybrid environment. The successful candidate will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently employees are expected to have an in-person presence for at least 50% of their work time. This requirement may vary depending upon circumstances.

Together we can make all the difference in the lives of others. Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood plasma, stem cells and organs and tissues.

If you are looking for a rewarding experience with a values- and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country. We are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Job details

• Job category: Administrative
• Job posting ID: 7660
• Employment status: Regular part-time
• Positions anticipated start date:
• Possible schedule / FTE: 0.6
• Classification: SEIU 299 - REG
• Salary / Rate of pay: $22.807
• Application deadline: This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

Together we can make all the difference in the lives of others.

Be part of a dynamic collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood plasma stem cells and organs and tissues.

About the role

Canadian Blood Service is looking for a Regular Part-Time Program Clerk - Specialty Services to join our dynamic Collections Operations West Team.

You will be responsible to provide ongoing support for specialty services including Apheresis platelets and Plasma for the Collections teams. The Program Clerk Specialty Services provides this support in accordance with all regulatory requirements and Canadian Blood Services policies, procedures and practices.

Responsibilities / Formula for success

• Drawing on your knowledge and experience you will provide a variety of clerical support and assist in the delivery of successful Apheresis donor clinics through recruitment and booking donors.
• Being someone with excellence in customer service, you will be responsible for managing / booking donor appointments for the Apheresis program.
• Utilizing your organizational skills and attention to detail you will provide ongoing support for Collections and general administrative assistance in Specialty Services areas.
• Other related duties as required.

Qualifications

• Completion of a secondary school program.
• Minimum of one year related work experience or equivalent combination of education and experience.
• Experience in Recruitment or Sales would be an asset.
• Effective communication and interpersonal skills, being able to exercise sound judgement, tact and discretion when dealing with others.
• Ability to develop and maintain professional working relationships with departmental staff, management and donors.
• Strong organizational and time management skills, being able to manage multiple tasks and competing priorities within short timelines.
• Proficiency in the use of personal computers within a Windows operating system using Microsoft Word, Excel, SharePoint and Teams.

What we offer you

• Eligible for Benefits.
• Percentage in lieu for Paid Holidays.
• Paid Vacation.
• Eligible for Define Benefit Pension Plan.
• Employee discounts, wellness program and much more.

What you can expect

• Work schedule is Monday-Friday 08:00 - 12:30 with no weekends, evenings or stat holidays.
• Physical requirements for the role include the ability to lift weights up to 10 kg (22 lbs.).

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves with equal opportunities to succeed and contribute.

If this role resonates with you we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system to ensure you receive them; please add to your safe senders list.

Applicants who require accommodation should discuss their needs with us.

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Key Skills

Customer Service, Communication skills, Basic Math, Cashiering, Computer Skills, Math, Retail Sales, 10 Key Calculator, Copywriting, Cash Handling, Planograms, Stocking

Employment Type: Full Time

Experience: years

Vacancy: 1