Administrative Assistant [ Receptionist - Temporary 12 Month Contract ]

Doane Grant Thornton LLP; San Juan de Terranova; On-site; CAD 36,000 - 48,000; Full time

Job summary

Doane Grant Thornton LLP is seeking an Administrative Assistant (Receptionist) for a 12-month contract to manage front-desk duties and provide essential administrative support within a professional services environment.

The role requires strong MS Office skills, 2+ years in administration or upscale customer service, excellent communication, and meticulous data entry abilities. Onsite five days a week with responsibilities spanning billing, tax form preparation, and client relationship support.

Qualifications

• 2+ years of administrative or upscale customer service experience.
• Strong MS Suite skills and data entry accuracy.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills; able to handle multiple priorities.
• Exceptional client service mindset.
• Computer savvy; able to learn and troubleshoot various programs.
• Knowledge of Taxprep, CaseWare or Keystone is an asset.

Responsibilities

• Ensuring Reception is opened/closed during regular business hours
• Greeting and welcoming each guest in a friendly and inviting manner
• Answering the software-based telephone professionally and transferring calls
• Assemble T1 personal tax returns and other Canada Revenue forms (T4s, T5s)
• Prepare letters and reports using firm templates
• Proof-read and verify content before finalizing client deliverables
• E-filing as required
• Process payables and manage mail and courier
• Maintain boardroom bookings and catering for meetings and events
• Support billing using Doane Grant Thornton systems
• Set up new clients in MS Dynamics 365 and manage client relationships
• General administrative duties including filing, photocopying, scanning, faxing
• Light housekeeping of shared spaces and office upkeep
• Order office supplies and liaise with landlord for maintenance issues

Skills

MS Office

Administrative experience

Data entry

Written communication

Verbal communication

Time management

Customer service

Tech savvy

Tax software knowledge

Tools

Taxprep

CaseWare

Keystone

Job description

Who We Are

You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us.

Who We Are

You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us.

As an Administrative Assistant [Receptionist - Temporary 12 Month Contract] your responsibilities will include:

• Ensuring Reception is opened/closed during regular business hours
• Greeting and welcoming each guest in a friendly and inviting manner
• Answering the software-based telephone in a professional manner, and transferring the caller to the appropriate business unit or colleague
• Assemble T1 personal tax returns as well as other Canada Revenue forms including T4s and T5s
• Preparation of letters and reports using firm templates in compliance with Firm standards
• Proof-read, review for quality and verify content before finalizing any client deliverables
• E-filing as required
• Receiving and securing cheques, debit/credit card payments
• Managing boardroom bookings and catering requirements including set-up, and clean-up for meetings and office events
• Providing assistance with the preparation of meeting materials (i.e. presentations, handouts, etc.)
• Participate in training and stay current with Doane GT software
• Provide billing support using various Doane Grant Thornton systems
• Using Microsoft D365 application software to set up new clients as well as track, maintain and report on client relationships
• General administrative duties including, but not limited to: filing, photocopying, scanning and faxing
• Collecting, coding, and processing payables for the business unit
• Managing mail and courier requirements for delivery and pickup
• Light cleaning of shared spaces such as kitchen, lunchroom, boardroom, and counters
• Maintaining proper office appearance and cleanliness
• Maintenance tickets to the landlord
• Ordering office supplies

Doane Grant Thornton

If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. At Doane Grant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are.

Want to learn more about who we are and how we live our purple every day? Read our colleagues’ stories at www.discoveryourpurple.ca

Think you’ve got what it takes to be an Administrative Assistant [Receptionist - Temporary 12 Month Contract]? Like the colour purple? Great. Here’s a few more boxes we’re also hoping you can tick:

• Strong MS Suite Skills
• 2+ years of administrative or upscale customer service experience
• Excellent data entry skills and high attention to detail with an aptitude for proofreading and suggesting alternatives
• Excellent written and verbal communication skills
• Excellent organizational and time management skills – must be comfortable handling multiple priorities
• Exceptional client service mindset
• Computer savvy – ability to learn and troubleshoot various computer programs
• Knowledge of Taxprep, CaseWare and or Keystone and past experience in financial statement preparation an asset
• Ability to work effectively under pressure
• Takes initiative, takes direction and works well independently
• Keen attention to detail, efficient and accurate

At Doane Grant Thornton we’re focused on making a difference in the lives of our clients, our colleagues and our communities. That’s our purpose. Or, as we like to say, living our purple.

• This role is required to be onsite, in-office five days each week.

Are you ready to Discover Your Purple?

Doane Grant Thornton is committed to employment equity, human rights and respectful workplace principles throughout the life cycle of employment, including at the recruitment and hiring stages. We welcome applications from members of all equity deserving groups, including persons with disabilities, women, racialized and/or Indigenous applicants. Should you require accommodation in relation to the recruitment process, please notify us by emailing and we will work with you to meet your accommodation needs.