Administrative Assistant - Reception (Casual)

Dillon Consulting Limited; Toronto; On-site; CAD 39,000 - 50,000; Full time

Job summary

Dillon is seeking an Administrative Assistant - Reception for our Downtown Toronto office. This on-site, 12-week contract role requires a reliable, professional front-desk presence and strong customer service skills. Expect 8:00 AM starts, five days per week, with 30–37.5 hours weekly. Immediate start date (ASAP) and potential extension are possible.

The successful candidate will greet visitors, manage calls, coordinate mail and deliveries, and support the office with reception duties as needed.

Qualifications

• Customer-service oriented experience in professional services, retail, hospitality, or office administration.
• Strong interpersonal skills and a welcoming presence in the office.
• Professional verbal and written communication abilities.
• Reliable and punctual with ability to be in the Downtown Toronto office at 8:00 AM five days a week.

Responsibilities

• Welcome visitors and handle front-desk interactions and phone inquiries.
• Coordinate mail, courier, and package routing within the office.
• Collaborate with Office Manager to ensure coverage at all times.
• Support reception and general administrative duties as needed.

Skills

Customer service

Front desk

Interpersonal skills

Verbal & written communication

Reliability & punctuality

Google Workspace

Tools

Google Workspace

Job description

Your Opportunity

We are currently seeking motivated candidates for the position of Administrative Assistant - Reception in our Downtown Toronto office to fill an existing vacancy. This is an office-based position with a contract term of 12 weeks (with the possibility of extension) and an immediate start date (ASAP). This role requires working on-site from Dillon’s Downtown Toronto office five days per week. Candidates must be able to commit to being at the office for an 8:00 AM start each day. Total hours per week are flexible, ranging from 30 to 37.5 hours per week.

As a valuable member of the administrative group in the Downtown Toronto office, you will be a welcome addition to our dynamic national administration team. In this front-desk reception role, you will showcase your interpersonal and customer service skills in a professional office setting, maintaining active communication with your team manager via Google Chat and Google Meet.

The pay rate for this position is $25.00/hour.

Responsibilities

• Welcome visitors, handle front-desk client interactions, and manage incoming telephone inquiries
• Coordinate mail and courier arrangements, including receiving, sorting, and routing incoming packages and deliveries
• Communicate with the Office Manager to ensure reliable reception coverage at all times
• Assist with other reception and front-desk administrative duties as required to support the effective operation of the office

Qualifications

• Strong customer service skills with experience in customer-service oriented sectors (e.g., professional services, retail, hospitality, or office administration)
• strong interpersonal skills, a positive ‘can-do’ attitude, and the ability to provide an enthusiastic, welcoming presence in the office
• Professional verbal and written communication skills
• Ability to communicate effectively and stay connected with your office manager and other stakeholders
• Reliability and punctuality, with the explicit ability to commit to being at the Downtown Toronto office for 8:00 AM, 5 days per week
• Excellent attention to detail, a high regard for accuracy, and time management skills to prioritize front-desk priorities effectively
• Familiarity with Google Workspace tools (e.g., Gmail, Google Calendar, Google Chat, and GoogleMeet) is considered an asset

Why choose Dillon

Dillon is powered by people who are technically proficient, passionate about socially important projects, and motivated to deliver superior, tangible results. We strive to remain at the forefront of technology and innovation, and are empowered to continually grow and develop.

We live our core values :

• Achievement: do the work to hit the target;
• Continuous Development: always learning; always adapting; always growing;
• Creativity: discover new possibilities;
• Courage: do the things that matter, especially when it’s hard;
• Inclusiveness: enabling belonging to draw strength from our differences;
• Reliability: words result in actions that build trust.

About Dillon

Dillon is a proudly Canadian, employee‑owned, professional consulting firm specializing in planning, engineering, environmental science, and management. We partner with clients to provide committed, collaborative, and inventive solutions to complex, multi‑faced projects. With over 25 offices and more than 1100 employees across Canada, Dillon offers a wide range of services related to building and improving facilities and infrastructure, protecting the environment, and developing communities.

Now operating for over 75 years, we continue to strive for excellence in everything we do. Dillon has been listed as one of Canada’s Best Managed Companies for 19 years in a row and has the distinction of being a Platinum Club member in this program.

Focus on Innovation

The ability to anticipate, examine, and adopt new and innovative solutions is a crucial driver for the continual and progressive advancement of our business performance. In our culture, people are empowered to reflect and question current practices and seek forward looking solutions to today’s problems and tomorrow’s opportunities.

Health & Safety at Dillon

Prospective employees are expected to fully align with Dillon's core commitment to Health & Safety. This includes active, ongoing engagement with our Health & Safety processes and platform, and the active, ongoing identification and reporting of health and safety hazards.

Employment Equity, Diversity & Inclusion at Dillon

Dillon is committed to employment equity and an inclusive, diverse workplace where opportunities are based on skills and abilities. If you require accommodation during the interview process, please let us know. We look forward to hearing from you.

Technology Enablement and the Use of AI at Dillon

We invest in modern technologies to enable continuous improvement across the organization. Please be advised that Dillon Consulting utilizes artificial intelligence (AI) assisted tools to support parts of our recruitment process to increase efficiency and fairness. While AI supports this process, all hiring decisions are made by our human recruiting team. By applying, you acknowledge and consent to this use.