Administrative Assistant – Insurance Operations

Recrute Action; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A recruitment agency is looking for an Administrative Assistant to support document processing and client communications in Toronto. This full-time role involves handling mail, scanning documents, and providing receptionist coverage. Candidates should have a high school diploma, communication skills, and some office experience. The position offers an hourly salary of $20.26, with the potential for permanent employment.

Benefits

12-month contract with potential for permanent employment

Dynamic work environment

Inclusive team

Qualifications

• 6 months to 1 year experience in a professional/client-facing environment.
• Strong written and verbal communication skills.
• Ability to lift items up to 50 lbs.

Responsibilities

• Generate and send client cancellation letters.
• Monitor shared email inbox for requests.
• Provide receptionist coverage during breaks.

Skills

Written communication

Verbal communication

Self-motivation

Multitasking

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Printers

Scanners

Barcode readers

Job description

Job Description

Administrative Assistant – Insurance Operations

Opportunity in the printing industry for a detail-oriented professional to support document processing and client communications. This on-site role in downtown Toronto includes mail handling, scanning, and receptionist coverage. Ideal for candidates with office equipment knowledge and strong communication skills.

What is in it for you :

• Hourly salary of $20.26.
• 12-month contract with the potential for permanent employment.
• Full-time position : 37.50 hours per week.
• Weekday schedule from 8 : 00 am to 4 : 30 pm.
• On-site work in a dynamic environment.
• Join a passionate and inclusive team of professionals.

Responsibilities :

• Generate and send client cancellation letters for personal lines.
• Send cancellation letters by registered mail.
• Monitor shared email inbox and take action on incoming requests.
• Scan and archive insurance policies as required.
• Perform basic colour printing using production printers.
• Provide receptionist coverage during breaks, lunch periods, and time off.
• Deliver high-quality customer service and maintain professional written and verbal communication.
• Handle repetitive tasks and lift items up to 50 lbs as required.

What you will need to succeed :

• High school diploma or equivalent (education will be verified).
• 6 months to 1 year of experience in a professional or client-facing environment.
• Strong written and verbal communication skills.
• Self-motivated with the ability to work with minimal supervision.
• Ability to manage multiple tasks simultaneously.
• Proficient in Microsoft Office and intermediate computer skills.
• Technical proficiency with office equipment such as printers, scanners, and barcode readers.
• Comfortable performing repetitive tasks and lifting up to 50 lbs.

Why Recruit Action?

Recruit Action (agency permit : AP-2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.

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