Administrative Assistant- EN

RBC; Laval; Remote; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Bonuses and flexible benefits

Stock options where applicable

Coaching & development

Job summary

RBC Laval is seeking an experienced administrative professional to support the VP with daily operations, scheduling, and client relations. You will manage correspondence, diary, and reports to enable sales leadership and enhance the client experience.

The role requires scheduling meetings, coordinating travel, and handling expense processing in a fast-paced bank environment. The successful candidate will be fluent in English and French, highly organized, proactive, and capable of independent

Qualifications

• Three years of relevant experience.
• Fluency in written communication.
• Proficient in Outlook, Word, PowerPoint and Excel.
• Take initiative and be autonomous.
• Know how to set priorities.
• Rigor and professionalism.
• Be a team player.
• Bilingual English and French required.

Responsibilities

• Adhere to Customer Service Standards.
• Support the VP to drive productivity, growth, and client relationships.
• Oversee day-to-day market office operations, schedules, correspondence, and expense records.
• Prepare and verify expense claims, invoices, and travel-related reconciliations.
• Greet clients and partners, respond to inquiries, and direct communications.

Skills

Outlook

Word

PowerPoint

Excel

Bilingual

Autonomous

Prioritization

Team player

Job description

Location & Travel

• Working remotely 90% from home and 10% in branch
• Flexible travel sometimes required within the region to attend meetings.

What is the opportunity?

Support the VP in the day‑to‑day operations of the market by performing administrative tasks, including organizing and managing: correspondence, diary, reports and market desk. Tasks are managed to enable VP to focus on effective sales leadership practices that drive the client experience and business goals.

What will you do?

• Adhere to Customer Service Standard
• You contribute to overall Retail performance within a geographic market by supporting your RVP achieve productivity, business growth goals including new client acquisition and enhancing our ability to acquire and deepen client relationships
• You are responsible for managing the day‑to‑day operation of the market office organizing schedules and correspondence and ensuring operational effectiveness.
• You Coordinate and administer all market requirements and maintain appropriate records in managing the department including preparing and verifying expense claims and invoices, monthly audit reconciliation of travel and other expenses, supplies, telecommunications, equipment and premises requirements
• You are the face of RBC in the Market office, greeting clients and partners, responding to general inquiries and directing incoming communications as required
• Manage and maintain calendars, coordinate meetings, conferences and travel arrangements for the RVP.
• Build agendas, coordinate speakers, manage/host Webex meetings, record meeting minutes and follows up on all meeting takeaways/next steps on behalf of the RVP
• Coordinate Event Planning, i.e. Offsite sessions, communication sessions, Town Halls & Coffee chats
• Act as the RVPs delegate for email and voicemail during absences, handling and forwarding issues, prioritizing for RVP’s action upon return.
• Research and respond to routine inquiries and requests.
• Prepare material needed for daily schedules and meeting bookings
• Develop communications, meeting / conference materials, forms, documents, presentations, spreadsheets, and other record‑keeping databases.
• Coordinates and administers all requirements and maintains appropriate records in managing the department including preparing and verifying expense claims and invoices, monthly audit reconciliation of travel and other expenses, supplies, telecommunications, equipment and premises requirements

What do you need to succeed?

• Three years of relevant experience
• Proficient in software such as Outlook, Word, Power Point, and Excel.
• Fluency in written communication.
• Take initiative and be autonomous
• Knows how to set priorities.
• Rigor professionalism
• Be a player, team player
• Bilingualism (English and French) required, as you will regularly serve our clients with English and French‑speaking needs.

What’s in it for you?

• A total rewards package including bonuses and flexible benefits, competitive compensation, commissions and stock where applicable
• Management supported development through coaching and management opportunities
• Ability to make a positive contribution and lasting impact
• Dynamic and successful team focused on progression and collaboration
• Financial strength and reputable brand to support your goals

Job Skills

Building Talent, Critical Thinking, Inspiring, Long Term Planning

Additional Job Details

Address: 3100 BOUL LE CARREFOUR:LAVAL

City: Laval

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-10-13

Application Deadline: 2026-10-27

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.