Administrative Assistant Category 3

British Columbia College of Nurses and Midwives; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A provincial regulatory body protecting public health in Vancouver is seeking an Administrative Support professional. The role involves responding to enquiries, managing documents, and assisting in registration processes. This position offers a hybrid work model with competitive hourly rates and the chance to be part of a team dedicated to public welfare.

Benefits

Flexible hybrid work

Closed for statutory holidays

Training opportunities for professional growth

Qualifications

• At least two years of related experience.
• Able to type at least 50 wpm.
• Demonstrated effective communication skills.

Responsibilities

• Manage routine reports and correspondence.
• Respond to registrant enquiries.
• Maintain filing systems according to policies.

Skills

Effective communication skills

Intermediate skills in Microsoft Office Suite

Ability to work cooperatively

Ability to adapt to changing priorities

Ability to organize own work

Education

Secondary school diploma

Job description

Temporary Full-Time

November 2025 to April 2026

Number of Positions : 1

Hybrid Vancouver B.C. (a combination of in-office in Vancouver and remote work)

The 2025 hourly rate of pay is $32.71. The 2026 hourly rate of pay is $33.69.

Who we are

The British Columbia College of Nurses & Midwives (BCCNM) is the college empowered under the Health Professions Act to regulate the practice of all licensed practical nurses nurse practitioners registered midwives registered nurses andregistered psychiatric nurses in British Columbia. Regulation helps to protect the public by ensuring that professional care or service received by the public is competent ethical and meets the standards that society views as acceptable.

As western Canadas largest health profession regulator we believe a diverse and inclusive team enriches our efforts to protect the public. We welcome applications from all who reflect of the communities we serve and especially encourage Indigenous Peoples and members of equity-seeking groups to apply. We believe diverse perspectives and experiences bring both innovation and better outcomes to the work we do and the decisions we make.

BCCNMs commitment to Indigenous Specific Anti-Racism

BCCNM is committed to working with Indigenous Peoples and health system partners to support Indigenous-specific anti-racist practices in the health system. As the largest health regulator in Western Canada BCCNM has the opportunity to influence the health professionals we regulate as well as the broader health-care system to break the cycle of racism and improve health outcomes for Indigenous Peoples. BCCNM has pledged to become culturally safe and anti-racist and to support the health professionals we regulate to do the same.

To support this we provide training opportunities to facilitate your journey and expect you to demonstrate a commitment to ongoing learning related to Indigenous cultural safety and humility and to support organizational actions addressing Indigenous-specific racism in BCs health care system.

What we offer you

We promise to provide you with rewarding work where you will be part of a passionate team contributing to our important mandate of protecting the public. As a member of the team you can expect to be working in a collaborative team-based environment and treated in a respectful and professional manner.

Working with us allows you to enjoy flexible hybrid work. This position is located in Vancouver but youll be able to work remotely up to 3 days a week. Our office is closed for the 11 statutory holidays in B.C. as well as Easter Monday and Boxing Day.

What you’ll be doing

• Performs routine word processing to produce with the aid of existing templates routine reports correspondence memoranda standard office forms and facsimiles.
• Responds to routine registrant enquiries (in-person by telephone and / or by e-mail); refers more complex enquiries as directed.
• Creates processes and maintains a wide variety of files records spreadsheets and related materials following BCCNM policies and procedures.
• Performs various office functions such as sorting filing and retrieving files and documents (both electronic and paper) photocopying and assembling documents and creating various forms.
• Performs basic and complex data entry for processing material such as registrant applications. May perform other clerical and data-processing functions.

In addition to responsibilities listed above the program related duties will include the following :

• Provides customer service to all registration related calls / emails and escalating complex questions to the Registration team.
• Supports registrants through the online renewal process and managing questions related to registration renewal.
• Scans all registration related documents into relevant registrant database records.
• Tracks all frequently asked questions and informing the Registration team for the development of resources on BCCNMS website.
• Maintains electronic and hard copy filing systems according to the Colleges document retention policies.

Your education qualifications & skills

• Hold a secondary school diploma
• Have at least two years of related experience
• Be able to type at least 50 wpm
• Demonstrate intermediate skills in standard office software applications in particular Microsoft Office Suite (Word Excel and Outlook)
• Effective communication skills with the ability to work and interact cooperatively and collaboratively with others in the team and the public
• Ability to exercise some degree of independence of judgment and action
• Ability to organize own work and establish priorities without continuous supervision
• Ability to follow procedures practices and directions as related to the duties of the job
• Ability to adapt to changing priorities
• Demonstrate the ability to organize and prioritize own work without continuous supervision
• Maintain confidentiality and discretion of information received while performing regular work functions

How to Apply

If you are interested in this position please apply online by 11 : 59 p.m. on October 29 2025. This opportunity will remain posted until filled; however priority consideration will be given to those who apply by the deadline. To see a full list of our current opportunities or to learn more about working at the BC College of Nurses & Midwives please visit our website at Careers at BCCNM.

As part of our hiring processes please note that all final candidates undergo technical testing through a third-party agency.