Administrative Assistant (Bilingual)

Canada Life Group; Montreal; On-site; CAD 39,000 - 52,000; Full time

Benefits offered by this job

Career Development

Health & Wellness benefits

Time Off

Pension plan

Employee discounts & recognition

Job summary

Canada Life in Montreal is seeking an Administrative Assistant to support the Disability Management Services Office. You will handle day-to-day administrative tasks for disability claimants, including data entry, document indexing, and communications with claimants and providers.

The role requires bilingual French and English fluency, strong MS Office skills, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Bilingualism in French and English required to serve our clients in both languages.
• Proficient in MS Office including Outlook, Word, Excel.
• Strong typing and data entry skills.
• Precision and attention to detail in a fast-paced environment.
• Ability to work with changing priorities and collaborate with a team.
• Well developed time management and organizational skills.
• Reliability Status Security Clearance required prior to access to Protected B information.

Responsibilities

• Process emails and data entry.
• Identify documents related to claims.
• Index documents to claims.
• Update databases of claimants, providers, and suppliers.
• Handle routine telephone inquiries.
• Process claims for reimbursement of medical expenses.
• Process, scan and distribute mail and prints.
• Communicate with claimants or external providers by phone or in writing.

Skills

Bilingual French & English

Data entry

Typing

Attention to detail

Organizational skills

Teamwork

Time management

Reliability security clearance

Tools

MS Office

Job description

The Administrative Assistant in our Disability Management Services Office (DMSO) in Montreal will be responsible for supporting the team with the day to day administrative functions for disability claimants.

What you will do

• Process emails and data entry


• Identify documents related to claims


• Index documents to claims


• Update databases of claimants, providers, suppliers


• Handle routine telephone inquiries


• Process claims for reimbursement of medical expenses


• Process, scan et distribute mail and prints


• Communicate with claimants or external providers by phone or in writing
  

What you will bring

• Bilingualism (fluent in French and English) required, as the position will regularly serve our clients with English and French-speaking needs.


• Proficient user in MS Office including Outlook, Word, Excel


• Strong typing and data entry skills


• Precision and attention to detail


• Ability to work in a fast paced environment with changing priorities


• Teamwork oriented


• Well developed organizational and time management skills


• Reliability Status Security Clearance - this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

The base salary for this position is between $38,700 - $52,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’reunited by a shared purpose: to improve the financial,physicaland mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annuallytowardseducation reimbursement.


• Health & Wellness: Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well-being.


• Time Off: In addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day.


• Financial Security: Company-matching pension plan,share ownership program andadditionalinvestment options.


• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!


• Emphasis onCommunity: We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs),mentorshipprograms,socialclubsandevents.

We’recommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [e-mail]. All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Location: Montreal, Quebec, CA

Date: Oct 16, 2026