Administrative Assistant-Bilingual

Alight Solutions; Canada; Hybrid; CAD 45,000 - 54,000; Full time

Job summary

A leading benefits firm in Canada is seeking a bilingual Administrative Assistant for a hybrid role based in Toronto. This position includes responsibilities such as managing correspondence, maintaining data accuracy, and ensuring high-quality service. Ideal candidates will have strong communication skills and proficiency in Microsoft Office tools. A competitive total rewards package is offered.

Benefits

Health coverage options

Vacation and sick leave

Continuing education and training

Qualifications

• Bilingual in French and English required.
• Able to think strategically and prioritize tasks.
• Demonstrate good judgement and professionalism.

Responsibilities

• Manage and distribute information among coworkers.
• Enter and maintain accurate and timely data updates.
• Monitor and respond to mail and email daily.

Skills

Oral and written communication skills

Attention to detail

Customer service

Resourcefulness

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Come make a difference and consider this unique opportunity to step into a rewarding career.

Amazing Opportunity and Great Place to Work!

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values

• Champion People – be empathetic and help create a place where everyone belongs.
• Grow with purpose – Be inspired by our higher calling of improving lives.
• Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com.

About the Role

The Administrative Assistant is a hybrid role with 2-3 days expected in the Toronto office location. This role also requires French/English bilingual. Responsible for managing and distributing information among their co‑workers, answering phones, and doing other administrative work.

Responsibilities

• Entering and maintaining accurate and timely data‑entry updates to all company logs and the internal participant database.
• Monitoring and responding to mail and email daily, and follow‑up appropriately.
• Partnering with client and colleague contacts on various tasks to gather or confirm information to meet deadlines appropriately.
• Overseeing mail records, imaging, and print and fulfilment services for clients.
• Ensuring adherence to quality assurance standards.
• Contributing to team development and project success.
• Working within a team environment to accomplish department goals.
• Acting as a back‑up during team PTO’s including familiarity with team’s daily functions (i.e., billing, invoicing, intake claim establishment, etc.).

Requirements

• Demonstrate high level of oral and written communication skills.
• Work hybrid with 2-3 days expected in the Toronto office location. This role also requires French/English bilingual.
• Able to think strategically, prioritize tasks, and execute with attention to detail.
• Demonstrate good judgement, professionalism, and the ability to handle confidential information.
• Maintain a dedicated focus on delivering exceptional customer service, with candidates being attentive, responsive, and committed to meeting customer needs.
• Able to work independently and demonstrate resourcefulness.
• Have proficient skills in Microsoft Word, Excel, PowerPoint and Outlook.

Alight requires all virtual interviews to be conducted on video.

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.

Background Check

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our Commitment to Inclusion

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Equal Opportunity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter.

Authorization to Work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum : 45,000.00 CAD

Maximum : 54,000.00 CAD

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non‑discriminatory basis. Bonus and/or incentive eligibility are determined by role and level.