Administrative Assistant

Quest AV; Toronto; On-site; CAD 20,000 - 30,000; Part time

Job summary

A local audio visual company in Toronto is seeking a Part-Time Administrative Assistant to provide professional phone support and manage company documentation. The ideal candidate will have prior customer support experience, be proficient in Microsoft Office, and have the ability to manage multiple tasks effectively. Responsibilities include handling calls, organizing documents, and assisting in data entry. This role offers a dynamic work environment with the chance to contribute to a growing team.

Qualifications

• Previous experience in a customer support role.
• Proficient in Microsoft Office products.
• Experience with CRM platforms and WordPress.

Responsibilities

• Answer and manage calls professionally.
• Organize and archive company documents.
• Manage board rooms and schedule meetings.
• Assist in data entry and retrieval activities.
• Sort and deliver company mail.

Skills

Attention to detail

Time management

Effective communication

Customer focus

Adaptability

Multi-tasking

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Dynamics AX

Adobe Acrobat DC

DocStar

ZOHO

WordPress

Job description

With over 15 years experience, Quest Audio Visual is a locally owned and operated audio visual company specializing in conferences, festivals, trade shows, corporate meetings, galas, weddings, product launches, media events, and more! Dedicated to bringing top of the line technology to our clients, including event planners, venues, and marketing agencies alike. Quest Audio Visual has been recognized as Canada’s fastest-growing full-service audiovisual company. In addition to serving the GTA and surrounding areas, Quest Audio Visual is proud to support our clients across the world (15+ countries and counting).

We are currently seeking to hire a Part-Time Administrative Assistant to join our growing team.

Job Responsibilities Include:

• Answer phones in a professional manner, providing answers when possible and transferring calls or taking messages when needed. Check general voicemail box as needed.
  
• Retrieve, organize, print, scan, file, and archive company documents in accordance with company policies and procedures
  
• Review documents to locate, edit and communicate information as needed
  
• Manage company board rooms and schedule meetings accordingly
  
• Assist in data entry and data retrieval activities interfacing various company software platforms including CRM and WordPress
  
• Sort and deliver company mail to the appropriate internal recipients
  
• Assist in document preparation in support of shipping, logistics, and billing activities
  

Requirements

• Previous experience in a customer support role
  
• Attention to detail and good time management skills
  
• Proficient in Microsoft Excel, Word, Outlook.
  
• Experience with Microsoft Dynamics AX, Adobe Acrobat DC, or DocStar a plus
  
• Experience with ZOHO or other CRM platforms
  
• Experience with WordPress
  
• Excellent interpersonal and communications skills for working with customers and in-house personnel. Must be an effective communicator (verbal and written)
  
• Ability to work independently in a fast-paced environment while focusing on the task at hand
  
• Customer focus and adaptability to different personality types
  
• Ability to multi-task, set priorities and manage time effectively