Administrative Assistant

Overhead Door Corporation; Saskatoon; On-site; CAD 45,000 - 55,000; Full time

Job summary

A company in Saskatoon is seeking a permanent, full-time Administrative Assistant. Responsibilities include handling customer interactions, general office duties, and support for invoicing and accounts receivables. The ideal candidate has over 3 years of experience in a related role and a strong focus on customer service. This position offers a positive work environment with competitive pay and excellent health benefits.

Benefits

Competitive pay

Health and Dental benefits

Career advancement opportunities

Qualifications

• 3+ years of progressive experience in a similar role.
• Strong customer service and communication skills.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Handling phone calls and walk-in customers.
• General office administrative duties including filing and data entry.
• Preparation and processing of service invoices.

Skills

Customer service

Telecommunication skills

Attention to detail

Problem-solving skills

Organizational ability

Ability to prioritize

Confidentiality

MS Office Suite

Job description

Job Description

We have an immediate opening for an Administrative Assistant located in the Saskatoon Branch. Reporting to the Branch Office Supervisor, the Receptionist / Administrative Assistant is responsible for general office administrative duties as described below. This role is a permanent, full-time position.

Responsibilities

• Handling phone calls and walk-in customers while providing excellent customer service
• General office administrative duties including filing, data entry, supplies management
• Preparation and processing of service invoices
• Assisting with Accounts Receivables as needed
• Handling time cards and subcontractor invoices for technicians
• Assisting the Service Department with incoming calls, order entry when required
• Providing back-up support for other areas as needed
• Maintaining document control and providing administrative support to the branch
• Maintaining a positive attitude and communication style with customers and employees in all circumstances
• Assisting in placing orders for our Residential serialized product
• Other duties, as assigned

Skills

• Passionate about providing excellent customer service with ability to build strong customer relationships
• Superior telecommunication and interpersonal skills
• Above average attention-to-detail, analytical and problem-solving skills
• Strong organization and decision-making ability
• Strong ability to prioritize and handle multiple tasks concurrently
• Ability to respond to common inquiries or complaints from customers and other departments in a timely manner
• Ability to maintain confidentiality / privacy protocols
• Resourceful and a good problem solver
• Working knowledge of MS Office suite; Word, Excel, Outlook
• Willingness to learn products, systems and processes with an aptitude to learn and retain technical and product knowledge to properly direct phone calls and walk-in customers

Qualifications

• 3+ years of progressive experience in a similar / related role
• Strong customer service and communication skills
• Ability to work as a team player, with minimal supervision
• Maintains a positive attitude and learns quickly
• Ability to work under pressure and meet deadlines
• Efficient computer skills; experience with Microsoft Office Suite / Internet Explorer
• Must be able to successfully pass pre-employment screening requirements including background check, drug, alcohol and health assessment

We offer

• A positive work environment with competitive pay and an excellent benefit plan
• Opportunity to build a long-term career with upward mobility
• Excellent Health and Dental benefits offered for full time employees
• COR Certified workplace
• Equal opportunity employer