Administrative Assistant

OneSky Community Resources; Penticton; On-site; CAD 25,000 - 30,000; Part time

Job summary

OneSky Community Resources in Penticton is seeking an Administrative Assistant for front-desk operations and clerical support. This part-time role involves varied duties across programs serving diverse community members, including families, youth, and seniors.

You will handle inquiries, data entry, mail, filing, and coordination of office equipment and payments. Proficiency in MS Office is expected, with confidentiality and ethics a core priority.

Qualifications

• Completion of Criminal Record Check.
• Professional references available.
• Educational transcripts provided.
• Signed confidentiality agreement.
• Commitment to Code of Ethics and OneSky policies.
• Ability to work additional hours to cover vacations/sick calls.

Responsibilities

• Represents OneSky professionally and supports service delivery.
• Answers inquiries by phone, in person, and email; directs clients to staff.
• Receives, sorts, and distributes mail; prepares outgoing correspondence.
• Maintains filing systems and administrative records (electronic and paper).
• Performs general word processing and prepares documents from drafts.
• Data entry of client and organizational information in computerized systems.
• Operates office equipment including multi-line phones and printers.
• Processes payments transactions for services as required.
• Manages call routing and day-to-day phone system operations.
• Oversees fleet vehicle operations and office security systems.

Skills

Interpersonal and organizational

Multi-line phone system

Microsoft Office

QuickBooks or Xero

Office work

Office procedures knowledge

Detail oriented / multitask

Adaptability to new systems

Office equipment familiarity

Diverse backgrounds sensitivity

Community resources familiarity

Education

High school diploma

Administrative Professional certification (asset)

Tools

QuickBooks

Xero

Job description

Job Title: Administrative Assistant

Location: Penticton

Employment Status: Part Time

Hours: 7.5-15/week

Closing Date: November 13, 2026

Job Summary

The Administrative Assistant is responsible for front‑desk operations and provides a wide range of clerical and administrative support to staff at the OneSky main office. In addition to delivering administrative services, the main office hosts various programs that serve individuals across the lifespan, including children and youth, people with diverse abilities, and seniors. As a result, the Administrative Assistant regularly interacts with individuals from diverse backgrounds and life experiences. OneSky is committed to providing services grounded in dignity and respect, and this role is expected to consistently demonstrate empathy, professionalism, and care in all interactions with participants, visitors, and staff.

Responsibilities

• Represents OneSky in a professional, courteous, and respectful manner, contributing to a positive organizational image and supporting effective problem-solving and service delivery.

• Answers telephone and in-person inquiries, email correspondence, directing clients, visitors, and callers to appropriate staff as required; responds to routine questions regarding OneSky programs and services.

• Receives, sorts, and distributes incoming mail and prepares outgoing correspondence and packages.

• Maintains accurate and organized filing systems, registers, and administrative records (both electronic and paper-based).

• Performs general word processing duties, including preparing correspondence, reports, forms, and other documents from rough drafts or general instructions.

• Completes general data entry tasks, including accurately entering and updating client and organizational information in computerized systems.

• Operates a variety of office equipment, including computers, printers, copiers, facsimile machines, multi-line phone systems, and postage meters.

• Processing payments transactions for various services as required.

• Performs other related office and administrative duties as assigned.

• Manages and maintains the organization’s phone systems, including call routing, voicemail setup, troubleshooting, and ensuring reliable day-to-day operation.

• Oversees the full lifecycle of staff mobile devices, including onboarding, offboarding, device setup, registration, tracking, and inventory control.

• Coordinates fleet vehicle operations by managing bookings, scheduling maintenance and servicing, maintaining vehicle logs, and ensuring compliance with usage policies.
• Administers office security systems by managing access controls, monitoring system functionality, updating permissions, and coordinating security protocols.

Qualifications

• Completed high school

• Administrative Professional certification is considered an asset

Required

• Completion of Criminal Record Check

• Professional References

• Educational transcripts

• Signed confidentiality agreement

• Commitment to Code of Ethics and OneSky policies and procedures

• Ability to work additional hours to cover vacation and sick calls as needed

Skills, Knowledge & Abilities

• Interpersonal and organizational skills.

• Multi-line phone system handling and call routing.

• Ability to interact with and support people with diverse backgrounds and abilities in a manner that promotes dignity and respect.

• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).

• Previous experience with Cloud accounting systems such as Quickbooks or Xero is an asset.

• Experience in office work (typing, emails, filing).

• Knowledge of office procedures and administrative workflows.

• Detail oriented, able to multitask and prioritize, able to follow instructions, able to work independently and be self-motivated.

• Knowledge of other community resources an asset.

• Familiarity with office equipment (printers, scanners, photocopiers).

• Adaptability to new systems, software, and processes.

Why Work at OneSky?

At OneSky Community Resources, we believe in the strength of community, the importance of connection, and the potential of every child. As the Site Leader, you’ll play a vital role in ensuring the daily operations of our program run smoothly, fostering a safe and nurturing environment for children to grow and thrive.

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