Administrative Assistant

Co-operators; Canada; Hybrid; CAD 40,000 - 50,000; Full time

Job summary

A Canadian financial services co-operative is seeking an Administrative Assistant to support the Retail Sales and Service department. This hybrid role requires 1 year of office administration experience and a high school diploma. The successful candidate will manage correspondence, process invoices, and maintain efficient workflow within a collaborative team. Opportunities for training and development, along with a supportive workplace culture, are provided.

Benefits

Opportunities for training and development

Flexible work options

Supportive workplace culture

Opportunities to contribute to community initiatives

Qualifications

• 1 year of experience in office administration or related field.
• Proficient in Microsoft Office tools.
• Knowledge of French considered an asset.

Responsibilities

• Manage incoming and outgoing physical and electronic mail.
• Upload documents into various systems.
• Respond to general inquiries received via email.
• Process invoices and payments as per procedures.
• Monitor monthly reports and track expenses.

Skills

Office administration experience

Communication skills

Attention to detail

Flexibility

Proficiency in Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Document management systems

Job description

Company: CGL
Department: Retail Sales
Employment Type: Regular Full Time
Work Model: Hybrid (2 days in-office)
Language: This role operates in English
Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

As the Administrative Assistant you will provide a full range of support services to the Retail Sales and Service department. You will contribute to our client service culture by implementing innovative, client-centric solutions.

This role is essential in completing administrative tasks and maintaining the flow of information and ensuring that routine tasks are completed efficiently. You will be part of a team that values collaboration, adaptability, and a proactive approach to problem-solving.

How you will create impact:

• Managing incoming and outgoing physical and electronic mail.
• Uploading documents into various systems and applications.
• Responding to general inquiries received via email.
• Processing invoices and payments in accordance with established procedures.
• Monitoring monthly reports and tracking expenses, including follow-up on discrepancies.
• Carrying a variety of general administrative tasks that support day-to-day operations and ensure smooth workflow across the team.

To join our team:

• You have 1 year of experience in office administration or a related field.
• You have a high school diploma.
• You are proficient in Microsoft Office tools.
• Experience with document management systems is an asset.
• Knowledge of French considered an asset.

How you will succeed:

• You demonstrate flexibility and a willingness to support evolving administrative needs.
• You apply sound judgment and attention to detail in routine tasks.
• You communicate effectively and maintain professionalism in all interactions.
• You contribute to a positive team environment and share knowledge to support others.

What you need to know:

• You will work in a hybrid model with a minimum of 2 days per week in the office.
• The role involves detail-oriented work requiring sustained concentration.
• Occasional shifts outside of standard business hours may be required.

What's in it for you:

• Opportunities for training and development.
• Flexible work options to support personal and family needs.
• A supportive workplace culture focused on well-being.
• Opportunities to contribute to community initiatives.