Administration & Systems - Manager Administration

Sobeys; Hamilton; On-site; CAD 60,000 - 75,000; Full time

Job summary

Sobeys Inc. in Hamilton is seeking a store administration manager to lead clerks, coach the team, and execute company strategy locally. You will guide HR clerical tasks and onboarding while fostering excellent customer service.

Additionally, you will manage budgeting, payroll, and inventory processes, ensuring policy adherence and engaging employees through development programs. Strong communication and MS Office skills are essential.

Qualifications

• Above average oral and written communication skills.
• Full knowledge of department operations and skills.
• Proficient use of the Microsoft Office Suite.
• Full knowledge of total store operations and skills.
• Working knowledge of Kronos and SAP software.
• High school Diploma.
• Minimum of 18 months of experience in administration/front end.

Responsibilities

• Provide management and leadership to administration clerks within the store and coach the team.
• Develop and implement HR clerical functions and onboarding processes.
• Manage department budget and payroll functions.
• Coordinate store operations and equipment maintenance.
• Drive employee engagement and training programs.
• Ensure compliance with company policies and regulatory requirements.

Skills

Communication

MS Office

Store operations knowledge

Front-end administration

Education

High school Diploma

Tools

Kronos

SAP

Job description

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community. What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its independently owned and operated franchise partners operate over 1,500 stores in all 10 provinces. You may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drugs, Voilà, or another of our banners, but we are all one extended family.

Ready to start fresh?

Provide management and leadership to administration clerks within the store while coaching and training the team toward maximum accuracy and execution of company strategy and image. Coach and develop the team to provide superior customer service and shopping experiences through execution of strategy, customized for the local market, while achieving budgeted financial results. Provide leadership on all Human Resource clerical functions within the four walls of the store. File maintenance, receiving, expenses, paperwork, and Human Resource clerical functions. Promote an environment of employee and customer engagement.

Here’s Where You’ll Have An Impact

People Leadership

• Create a coaching and development culture for all department employees which embraces a passion for food
• Manage administration personnel by scheduling, recruiting, performance management, and training
• Manage the hiring process for all departments
• Conduct and coordinate new hire orientation/ on-boarding process
• Provide guidance through the training process for each department
• Implement training and development programs for all employees
• Manage store operations as required

Customer Offering

• Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
• Provide customer service to meet customer needs
• Resolve customer issues

Policy/ Regulatory Adherence

• Ensure all applicable company policies and procedures are communicated and adhered
• Ensure that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained

Financial

• Perform administrative duties as required
• Manage the department budget
• Perform all payroll functions
• Manage inbound and outbound inventory processes
• Manage total store expenses
• Ensure efficient operation of the department to achieve all financial targets and deliver on budgeted KPI’s

Personal/ Professional Development

• Thoroughly understand all relevant company programs
• Attend training as required
• Maintain knowledge of current industry trends

Employee Engagement

• Be known as the “employer of choice” by actively supporting an environment of employee engagement

Other Duties

• Coordinate maintenance of department equipment and repairs
• Provide feedback for continuous improvement
• Assist in all store functions as required
• As requested by company

What You Bring To The Table

• Above average oral and written communication skills
• Full knowledge of department operations and skills
• Proficient use of the Microsoft Office Suite
• Full knowledge of total store operations and skills
• Working knowledge of Kronos and SAP software
• High school Diploma
• Minimum of 18 months of experience in administration/ front end

Learn More About Our Story And Culture

Total Rewards

We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation.

Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process.

Additional Information

External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams.

Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process.

Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.