Administration Operations Support Coordinator - Temporary

Air Canada; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading Canadian airline is seeking an administrative professional to perform various tasks such as document preparation, data management, and customer liaising. The ideal candidate should have a high school diploma and at least two years of office experience. This position offers various financial and wellbeing benefits, alongside employee travel privileges.

Benefits

Pension program

Employee Share Ownership Program

Health, dental, and life insurance

Generous employee travel program

Qualifications

• Minimum 2 years office experience.
• Proficiency in spelling, punctuation and grammar.

Responsibilities

• Prepare, edit, proofread, and format various documents.
• Maintain, validate, input, audit, and update data and records.
• Liaise with internal and external customers as needed.

Skills

Good interpersonal skills

Good communication skills, both written and verbal

Intermediate knowledge of Microsoft Office applications

Knowledge of aircraft terminology

Aptitude for math

Accuracy and attention to detail

Education

High School graduation

Job description

Location

Mississauga, Ontario, Canada (Onsite)

Starting Salary

$20.63/hour

Branch

Crew Planning, Scheduling and Administration

Category

Unionized (IAMAW - Clerical)

Overview

Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Key Duties

• Prepare, edit, proofread, and format correspondence, reports, spreadsheets, tables, graphs, and other documents using various software applications.
• Maintain, validate, input, audit, and update data, records, manuals, schedules, and technical documents, control distribution of company publications.
• Research and compile data for reports; resolve and respond to internal/external customer inquiries in writing and verbally.
• Answer and direct incoming calls, assist with outgoing calls, and refer customers to appropriate departments or personnel.
• Coordinate travel, appointments, ground transportation, and arrangements for meetings, training sessions, and interviews.
• Liaise with internal and external customers and support departmental staff as needed.
• Verify and process invoices, claims, expenses, third-party billings, and handle cash/cheques and related documentation.
• Build and maintain staff rosters and monitor overtime equalization.
• Organize and prioritize workload to meet deadlines while maintaining accuracy and confidentiality, even under pressure and with minimal supervision.
• Administer and comply with Company Policies, Government Regulations, Collective Agreements, and procedures.
• May perform other related duties as required.
• Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Qualifications

• High School graduation.
• Minimum 2 years office experience.
• Intermediate knowledge of Microsoft Office applications.
• Knowledge of aircraft terminology.
• Good interpersonal skills.
• Good communication skills, both written and verbal.
• Proficiency in spelling, punctuation and grammar.
• Aptitude for math.
• Aptitude for accuracy and detail.

Benefits

• Financial benefits: Pension program, Employee Share Ownership Program, and Profit Sharing.
• Wellbeing & health benefits: Health, dental, and life insurance for you and your family (if necessary).
• Recognition: Air Canada’s recognition program (Shine) allows you to recognize and be recognized for those outstanding moments.
• Travel privileges: A generous employee travel program for you and other eligible once you have completed twenty-eight (28) weeks of service. This includes, but is not limited to standby travel, hotel & car rental discounts, Air Canada Vacation discounts, and more.

Conditions Of Employment

Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.