Administration Officer

Icon Group; Southwestern Ontario; Hybrid; CAD 60,000 - 80,000; Part time

Job summary

A leading cancer care provider is seeking a Casual Administration Officer in Southwestern Ontario. This role involves supporting various departments by managing patient admissions, scheduling appointments, and maintaining accurate records. Ideal candidates will have prior experience in medical administration, proficiency in relevant software, and strong organizational skills. The position offers a flexible work schedule, mainly during weekdays, with opportunities for further development and career progression.

Benefits

Development and progression opportunities

Casual, flexible work environment

Qualifications

• Previous experience in hospital or day procedure centre administration is highly desirable.
• Proficiency with electronic practice management systems and Microsoft Office.
• Understanding of medical terminology and health insurance processes.

Responsibilities

• Welcoming patients and accurately collecting personal details.
• Scheduling appointments and managing incoming documentation.
• Answering calls and responding to enquiries professionally.

Skills

Team player

Communication skills

Attention to detail

Problem-solving skills

Education

Experience in hospital or day procedure centre administration

Tools

Electronic practice management systems

Microsoft Office

Job description

Administration Perth Casual Icon Cancer Centre Australia

Join a Friendly and Supportive Team | Medical Administration | Casual Rates | Weekdays Only | Comprehensive Cancer Care Centre | Midland, WA

• Medical Administration Role within a Collaborative Team
• Casual, Monday to Friday Shifts (No Weekends)
• Extra Hours Available!
• Excellent Hourly Rate, Development & Progression Opportunities
• Make a Real Difference at our Comprehensive Cancer Care Centre – Midland, WA

About the Role

Due to the recent expansion of services and clinicians at our Midland centre, we are seeking a Casual Administration Officer to support our growing team. This role is critical to ensuring safe management of patient information.

You will provide high-quality administration, secretarial, and reception support across our Surgical, Radiation Therapy, Oncology, and Haematology departments. Responsibilities include patient admissions and discharge, accurate appointment scheduling, billing, and timely processing of clinical documentation received through multiple channels (fax, email, post, Healthlink, and in-person).

This position reports to the Administration Manager and offers casual weekday shifts during business hours, with additional hours available.

Key Responsibilities

• Welcoming patients and accurately collecting personal details
• Scheduling appointments and triaging referrals across departments
• Managing incoming documentation (dictations, letters, diagnostics, patient notes)
• Answering calls and responding to enquiries professionally
• Processing patient billing and balancing daily banking
• Monitoring and maintaining patient administration pathways
• Ensuring compliance with privacy and health information legislation
• Maintaining accurate patient records across multiple systems

About You

You’re a team player who enjoys stepping in to help wherever needed, gets things done, and takes pride in delivering accurate, timely work. You’re comfortable working independently but also thrive in a collaborative environment where everyone supports each other to achieve great outcomes for patients.

You have:

• Previous experience in hospital or day procedure centre administration (highly desirable)
• Proficiency with electronic practice management systems and Microsoft Office
• Understanding of medical terminology and health insurance processes (Medicare, DVA, Private Health)
• Ability to work autonomously and collaboratively in a fast-paced environment
• Strong organisational skills and attention to detail to meet compliance standards
• Effective communication and problem-solving skills when dealing with sensitive issues
• Commitment to Icon’s values and delivering exceptional patient service

About Icon

Icon is built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible. The group brings together all aspects of quality cancer care including medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to deliver a truly integrated, end-to-end seamless service for cancer patients. With more than 3600 team members, a network of more than 350 doctors, over 50 cancer centres, six compounding facilities and operational support of 70 plus pharmacies, Icon is delivering world-leading care and helping address the global cancer burden.

Icon is dedicated to providing exceptional cancer care to communities across Australia. Given the size of Icon, we can provide extensive opportunities within an ideal environment to progress your career, access far reaching opportunities and be part of an innovative market leader at the forefront of cancer care.

For more information on our cancer services in Australia visit https: / / icongroup.global / en / our-services / cancer-services-australia / or www.iconcancercentre.com.au

Here’s why our people choose us

Purpose, at Pace : We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.

Impact, at Scale : We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.

Connection, at Heart : Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.

Opportunity, at Hand : We’re constantly innovating. We deliver over 3.5 million patient interactions, in over 120 places, across 7 countries. Every week brings changes, growth and new opportunities.

Excited to join Us?

At Icon Group, we’re incredibly proud of our passionate, dedicated people and the life-changing work they do.