Admin 11 – Interpreter/Receptionist

Northwest Employment Works; Sioux Lookout; On-site; CAD 56,000 - 76,000; Full time

Job summary

A healthcare provider is seeking a full-time Admin II – Interpreter/Receptionist based in Sioux Lookout, Ontario. The role involves welcoming clients, assisting First Nations clients with interpretation services, and performing clerical tasks. Candidates with First Nations ancestry may receive preference. Competitive salary range from $56,576 to $75,992 annually with a range of duties involving patient interaction and scheduling responsibilities.

Qualifications

• Ability to interpret information between medical staff and patients.
• Minimum 6 months experience in clerical/administrative roles.
• Knowledge of First Nations culture and healthcare issues.

Responsibilities

• Organize charts for physician clinics.
• Book and schedule patient appointments.
• Interpret verbal information for patients.

Skills

Interpretation skills in First Nations dialect

Communication

Organization

Time management

Education

Grade 12 high school diploma or equivalent

Medical office assistant certification

Tools

EMR systems

Medical information software programs

Job description

Overview

Internal/External Posting
One (1) Full-time Position
Location: Sioux Lookout, Ontario
Salary Range: $56,576 – $75,992 per annum
Reference Number: CLINI001278
If applying by email, indicate reference number in subject line

Job Summary

The Admin II – Interpreter/Receptionist will be responsible for reception duties including welcoming registration of clients of the Northern Clinic as well as performing a variety of clerical support services, assisting the First Nations clients through communication in their first dialect and providing interpreting services between Health Care Professional and clients at the Northern Clinic.

The Admin II – Interpreter/Receptionist is directly accountable to the Manager – Northern Clinic.

Qualifications

• Persons of First Nations ancestry will be given preference (OHRC Part II Special Employment)
• Ability to interpret information from medical staff to patients in preferred First Nations dialect is required
• Grade 12 high school diploma or equivalent
• Minimum 6 months’ experience in clerical/administrative roles
• Medical office assistant certification preferred
• Experience working within a medical office setting is an asset
• Experience working within an EMR is an asset
• Knowledge of business office procedures
• Ability to work with scheduling and medical information software programs
• Ability to understand and follow oral and written instructions
• Ability to work as a team member
• Knowledge and understanding of First Nations culture and issues relevant to delivery of healthcare in the Sioux Lookout Zone
• Strong communication, organization, scheduling and time management skills in dealing with patients, families, peers and health care professionals
• The ability to perform the requirements of the position on a regular basis

Roles and Responsibilities

1. Organizing charts for physician clinics
2. Acknowledge arriving patients in a prompt and helpful manner
3. Booking, coordinating and scheduling patient appointments with the ability to prioritize appointments according to patient needs and physician clinic schedules
4. Overseeing the waiting area
5. Coordinating patient movements between departments
6. Informs patient problems and/or irregularities to nurse managers or registered nurse
7. Operating the appointment clinic switchboard by responding to incoming calls, taking and relaying messages, communicating information and responding to emergency calls according to established procedures
8. Interpret verbal information provided by physicians, support staff, visitors and community members
9. Explaining preparations necessary for diagnostic tests and/or treatments ordered by the physician
10. Actively empower patients to participate in their health care decision by providing information and teaching in their first language
11. Prepare and deliver requisitions
12. Label and deliver laboratory specimens
13. Transcribe physicians orders
14. Perform routine clerical tasks such as copying, faxing, filing
15. Handling of sensitive/confidential material strictly in confidence in accordance with office policy
16. Ordering and stocking of supplies
17. Provide orientation as required
18. Other duties as assigned

Apply online at http://www.slfnha.com/careers.

Human Resource Department
Sioux Lookout First Nations Health Authority
P.O. Box 1300, 61 Queen Street
Sioux Lookout, ON P8T 1B8
Phone: [phone]
Fax: [phone]
Email: [e-mail]

SLFNHA currently “Strongly Recommends” COVID-19 immunizations and requests your immunization status to be sent to our staff health department if successful in the recruitment process.

Closing Date: August 5, 2025 @ 4:30 p.m. CST

No resumes received after this time will be accepted.

The Health Authority wishes to thank all applicants in advance. However, only those granted an interview will be contacted.

For additional information regarding the Health Authority, please visit our website at www.slfnha.com

SLFNHA is a proud supporter of Mikinakoos Children’s Fund. To find out more, visit www.mikinakoos.com