ADMA-Administrative Assistant

Lifemark Health Group; Calgary; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading health service provider in Calgary seeks an Administrative Assistant to provide essential administrative support. The role involves customer service tasks such as answering phones and greeting visitors while also handling data entry and maintaining office organization. Ideal candidates will have relevant education and at least 3 years of experience in an administrative role. Proficiency in Microsoft Office and excellent communication skills are required. This is a full-time, permanent position with an in-person work environment.

Qualifications

• 3 years’ experience working in a client service or administrative position.
• Proficient in Microsoft Office, Outlook, Internet, and Adobe Acrobat.
• Solid verbal and written communication skills.

Responsibilities

• Perform reception coverage and greet assessors and visitors.
• Ensure examinees are promptly checked in and notify assessors.
• Handle data entry and maintain office organization.

Skills

Client service experience

Administrative skills

Microsoft Office proficiency

Communication skills

Multitasking ability

Education

Relevant post secondary/community college education

Tools

Microsoft Office

Adobe Acrobat

Job description

Viewpoint Calgary- Administrative Assistant

Location: Viewpoint Calgary
2121 - 29 th Street NE, Unit 70
Calgary, Alberta T1Y 7H8

Status: Full-time- Permanent - In-person

About Viewpoint

Viewpoint is the leading provider of high quality, defensible independent medical assessments. We are Canada’s largest IME company, delivering timely access to an extensive network of over 1,700 experienced and well-credentialed medical, psychological, and allied health professionals in over 300 physical locations across the country. With this breadth of coverage, we maintain overall service quality, accuracy and consistency while catering to the geographical needs of our clients.

Our clients cross a diverse range of sectors, including life and health insurers, property and casualty insurers, the legal community, employers and government organizations. Our strength lies in the foundation of excellence in service delivery that we provide, as well as our ability to work in close partnerships with our customers and assessors.

About Administrative Assistant

As an administrative assistant at Viewpoint, you will provide administrative support, performing tasks such as answering phones, greeting visitors and offering assistance, handling correspondence, assisting with data entry, and maintaining office organization.

Key Responsibilities

• Reception coverage that entails the following responsibilities:
• Greeting assessors, examinees, and visitors and offering assistance to ensure highest level of customer service
• Ensure that examinees are promptly checked in, assessors are notified, and all appropriate service forms (consent form, summary form, etc.) are completed and signed and witnessed; photo ID check must be completed for all assessments and type of photo ID indicated on the consent form, uploaded to ADMS
• Calling scheduled transportation for examinees, where applicable
• Notify all appropriate parties of changes to appointments and any changes to the schedule
• Data entry
• Printing, scanning, uploading, photocopying, and filing documentation
• Record management
• Maintaining office organization
• Preparing assessment rooms for examinees. T his includes cleaning and sanitizing surfaces, ensuring equipment is functional, providing appropriate seating and lighting, and stocking consumables.
• Provide support to staff and management, including handling correspondence
• Answer phone calls promptly in a professional and welcoming manner; redirect phone calls to appropriate recipients, monitor calls on hold, transfer callers to voicemail where appropriate
• Acquire appropriate level of knowledge regarding facility and procedures/processes to direct calls to the appropriate team or team member and to be able to provide information on general enquiries
• Maintain the highest level of privacy of personal information and personal health information
• Performing cross-functional responsibilities as assigned, or requested, performing other duties related to the job classification, as required

Qualifications

• Relevant post secondary/community college education
• 3 years’ experience working in a client service, administrative position, or medical facility
• Proficient computer efficiency (Microsoft Office, Outlook, Internet, Adobe Acrobat)
• Solid and effective verbal and written communication skills
• Ability to be resourceful and proactive in dealing with issues that may arise
• Ability to organize, multitask, prioritize and work under pressure

Thank you for your interest in joining our team! We appreciate the time and effort you’ve taken to apply for this position. Our team will carefully review all applications and contact candidates who meet the qualifications for the next steps. We encourage you to keep an eye on our future job openings. We look forward to connecting with the right candidate soon!