Adjudicateur sinistres invalidité bilingue FR/EN

Company 1 - The Manufacturers Life Insurance Company; Toronto; Remote; CAD 44,000 - 75,000; Full time

Job summary

A leading insurance provider seeks a Bilingual Disability Claims Adjudicator in Toronto. In this role, you will provide superior service to clients by managing ongoing claims while ensuring accurate documentation and decision-making. The successful candidate will have a strong background in customer service, bilingual skills, and experience in adjudicating claims, particularly in disability. This position offers a flexible work environment and opportunities for professional growth.

Benefits

Health and dental insurance

Generous paid time off program

Remote work flexibility

Qualifications

• 2-3+ years’ experience in adjudicating claims, preferably disability.
• Good working knowledge of medical conditions and terminology.
• Experience in interpretation and application of financial documentation.

Responsibilities

• Establish and maintain superior customer service to policyholders.
• Manage ongoing claims by requesting medical and financial documentation.
• Document the claim file to ensure an accurate record.

Skills

Bilingual (French & English)

Customer service orientation

Negotiating skills

Excellent interpersonal skills

Analytical skills

Education

University degree or equivalent experience

Job description

A leading insurance provider seeks a Bilingual Disability Claims Adjudicator in Toronto. In this role, you will provide superior service to clients by managing ongoing claims while ensuring accurate documentation and decision-making. The successful candidate will have a strong background in customer service, bilingual skills, and experience in adjudicating claims, particularly in disability. This position offers a flexible work environment and opportunities for professional growth.