Addictions Counsellor, PHAST Navigator

Adapt; Burlington; Hybrid; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid work model

Competitive salary

Professional development

Diversity & inclusion

Job summary

ADAPT seeks two PHAST Navigators to deliver group and individual counselling, assess addictions and mental health needs, and guide clients through the regional service network. Hybrid role with hospital-based settings and occasional travel across Halton Region.

Ideal candidates hold a Social Work degree with Addiction Studies certification and at least 5 years of relevant experience, plus CPR/First Aid and ASIST/CPI training.

Qualifications

• Advanced life skills counselling and crisis intervention.
• Ability to read and interpret clinical reports and documentation.
• Strong communication and listening skills for diverse clients.

Responsibilities

• Provide group and individual counselling.
• Facilitate navigation to subsequent services across Halton region.
• Develop and implement personalized wellness plans.
• Maintain high-quality health records.

Skills

Counselling

Crisis intervention

Interpersonal skills

Cultural competence

Documentation

Education

Social Work degree

Addiction Studies cert

Job description

JOIN ADAPT'S IMPACTFUL TEAM

Become part of the ADAPT team-where your work truly matters. We champion career development, foster a positive and supportive culture, and celebrate a diverse and inclusive environment.

ABOUT THE ROLE

Position: 2 x PHAST Navigator

Type of role: full time, 37.5hrs/ week

Schedule: rotating shifts;days (8:30-4:30), evenings (12:00/1:00-8:00/9:00-tbd); regular Saturdays (10:00-6:00)
Location: hybrid (hospital; traveling across Halton Region may be required; home office)

Posting is for existing vacancies.

WHAT'S IN IT FOR YOU

• A fun, cooperative, and diverse team environment
• Exceptional work–life balance with growth opportunities
• Top of the line benefits and competive salaries with clear progression path
• Cross‑professional collaboration to enhance your skills and impact
• Access to ongoing training and career development

WHAT YOU'LL DO

You will provide group and individual counselling and facilitate active transfer and navigation of clients to subsequent needed services across the region.

• Addictions and mental health assessment, delivery of acute stabilizing interventions, evaluation of interventions and treatment
• Facilitate development and implementation of clients personalized wellness plans
• 1:1 Instrumental support based on needs
• Group counselling development, delivery and evaluation
• Crisis support
• Family engagement, support and education
• Maintaining proper health records at a high standard of quality
• Community engagement
• Interprofessional, inter-agency engagement, relationship building and collaboration
• Identify next stage services and facilitating navigation and warm transfer to these services
• Complete statistical information in accordance with Ministry and Program requirements
• Participate in continuous quality improvement cycles

WHAT WE ASK FOR

Education

University degree/ diploma in Social Work/ Social Service and/ or Health related field plus Addiction Studies certification

Licenses, certification, credentials

• Professional registration with the Ontario College of Social Workers and Social Service Workers an asset;
• Current CPR and First Aid certification is required.
• ASIST training or equivalent is required.
• CPI training or equivalent is required.

Experience

• At least 5 years of relevant experience;
• Experience in:
  • Individual, family, and group counselling
  • Community development and networking
  • Record keeping and file management

YOUR SKILLS AND KNOWLEDGE

• Advanced life skills counselling, supportive counselling, crisis intervention, advocacy, and group work
• Managing clients with complex needs in varying stages of change
• Strong communication and active listening is required
• Ability to effectively present complex clinical information in writing and verbally
• Ability to read and understand documentation such as operating instructions, procedures manuals and complex clinical reports.
• Broad knowledge of addictions treatments and explanatory theories, mental illness, and community resources.
• Ability to: function independently, maintain effective working relationships with others, work effectively under pressure or deadlines and work outside regular office hours as required, use good judgement to make sound decisions
• Interpersonal skills that require an attention to detail and rapport building with clients
• Experienced sense and awareness of ethical boundaries and clinical reporting obligations
• Ability to successfully deliver culturally responsive services
• Cultural knowledge of key populations in Halton Region that will be served to address disparities in specific services
• Ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races
• Knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experienced by marginalized communities such as BIPOC, people with disabilities, LGBTQ+ communities, and others
• Active time management and scheduling
• Proficiency with computer programs and electronic database(s)
• Knowledge of French language an asset

WORK CONDITIONS

• Working in the community or at ADAPT partners’ sites.
• Working in a busy office environment with frequent interruptions.
• Able to fulfill all duties and work hours from a remote/home location, whenever required.
• Manual dexterity required to use desktop computer and peripherals.
• Various physical actions of mobility are required (minimal lifting, sitting for periods of time, moderate wrist motions).

WHY ADAPT?

ADAPT (Halton Alcohol Drug and Gambling Assessment Prevention and Treatment Services) is one of Ontario’s largest and most diversified addiction and mental health agencies, offering comprehensive services to help those impacted by alcohol, drugs or gambling.

We believe your best work comes when you feel empowered, included, and supported, because thriving employees create thriving communities. We offer competitive compensation, generous paid time off, a flexible hybrid work environment, and comprehensive tools to support your professional growth.

Accessibility and Accommodation

ADAPT is committed to the Accessibility for Ontarians with Disabilities Act (AODA): we will provide accommodations throughout the hiring process.When invited to an interview, you can request accommodations, and we’ll tailor the process to suit your needs.

Diversity, Equity and Inclusion

ADAPT values diversity and inclusion. We encourage candidates from First Nations, Métis, Inuit, racialized, LGBTQ2S+, women, people with disabilities, and those with lived experience to apply.

Use of Artificial Intelligence (AI) in hiring

ADAPT is not using AI in hiring for this role.

We appreciate all applications, but only those selected for interviews will be contacted. Personal information is managed under the Freedom of Information and Protection of Privacy Act.