Acute Mental Health Unit Receptionist & Admin Specialist

St. Joseph's Healthcare Hamilton; Hamilton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare facility in Ontario is seeking a skilled administrative support clerk to join their Acute Mental Health Unit. The role involves reception duties, data entry into Electronic Health Records, and support for the Clinical/Nurse Manager. Ideal candidates will have a 2-year diploma in medical office administration, experience in a healthcare setting, and strong customer service skills. Competitive wage rate is offered along with a supportive work environment.

Qualifications

• Minimum one year of experience providing administrative support and interacting with patients in a healthcare setting.
• Intermediate skill level in MS Word and Excel.
• Ability to handle multiple tasks and maintain composure in stressful situations.

Responsibilities

• Provides reception duties to the unit by handling incoming calls and enquiries.
• Enters and retrieves patient information in the Electronic Health Record.
• Assists in arranging patient appointments and procedures as needed.

Skills

Medical terminology

Customer service

Data entry

Time management

Conflict resolution

Education

2 year post-secondary diploma in medical office administration

Medical terminology certificate

Tools

MS Word

MS Excel

Electronic Health Record systems

Job description

A healthcare facility in Ontario is seeking a skilled administrative support clerk to join their Acute Mental Health Unit. The role involves reception duties, data entry into Electronic Health Records, and support for the Clinical/Nurse Manager. Ideal candidates will have a 2-year diploma in medical office administration, experience in a healthcare setting, and strong customer service skills. Competitive wage rate is offered along with a supportive work environment.