INROCK CANADA ACCOUNTS RECEIVABLE, PAYABLE & OPERATIONS SPECIALIST
Inrock has been in business since 1993 and a part of Sandvik Group since 2018. Inrock is a worldwide leader as a tooling and services provider to Horizontal Directional Drilling (HDD) Contractors for the underground installation of pipelines. Inrock is looking to fill an open position for an Accounts Receivable, Payable & Operations Specialist in Canada. With a product and service portfolio that spans all phases of a project, we are well positioned to meet the ever-evolving needs of the HDD industry.
Roles & Responsibilities
Accounts Receivable / Accounts Payable
- Generate and email monthly customer statements; run and distribute the monthly aged AR report.
- Process all customer invoices and credit memos and send to customers.
- Track revenue (posted and pending) in spreadsheets; respond to vendor / customer AR / AP inquiries.
- Monitor AP inbox and process items; maintain up-to-date customer / vendor email contacts.
- Proactively flag overdue accounts to Sales / Art and coordinate follow‑ups after statements are sent.
- Enter monthly billing in Telus and FedEx portals for payment processing.
Sales Orders, Rentals & Purchasing Controls
- Track customer quotes; ensure invoices reflect quoted prices and attach documentation to e‑files.
- Edit purchased items to ensure NAV descriptions are accurate.
- Partner with Sales to confirm all shipped product is invoiced promptly (especially remote ON location).
- Monitor open rental contracts (RCs) verify tooling in / out, track returns, bill repairs, and close RCs.
- Monitor open POs to ensure work completion and timely closure; issue select POs and complete receiving; match packing slips to invoices.
- Open / validate Rental Contracts / Sales Orders when needed (SN accuracy, rental dates, pricing, GLs).
Operational & Administrative
- Process fixed asset sales through SO invoices, tag in NAV, and forward to the USA for removal / final detail.
- Support inventory control (research serial numbers, tag items in NAV).
- Maintain electronic control of files (including rental contracts); handle paper filing and year‑end archiving.
- Track Rock Reamer refurb costs (spreadsheets) and send to department head for approval of the invoice.
- Track internal / external shipping costs for inclusion on invoices.
- Coordinate weekly status updates of work completed / pending with local management.
- Add inspection reports and certificates to electronic / job files for customer emailing.
- Manage office supplies; coordinate printer / computer issues with vendor.
Banking
- Make bank deposits as needed; email remittances to the USA finance team.
- Maintain and verify accuracy of customer banking information.
What you will bring along
- Experience with AR / AP cycles, collections, and reconciliations.
- Preferably 2–3 years of operations and / or office management experience in a small‑to‑mid sized office (multi‑vendor coordination, supplies, facilities, basic IT liaison, scheduling).
- Working knowledge of Microsoft Dynamics NAV (or similar ERP) is strongly preferred but not required.
- Bachelors degree or college degree is considered an asset.
- Strong interpersonal skills; comfortable working with all levels of the organization and with external customers / vendors.
- Strong attention to detail, documentation, and file control.
- Excellent time management; highly organized and able to manage multiple tasks concurrently.
- Proficiency with Excel / Spreadsheets and common billing portals (e.g., Telus, FedEx).
- Clear communication and cross‑functional coordination with Sales, Inventory, and US Finance.
- Strong sense of pride and ownership with a demonstrated willingness to go the extra mile.
- Team player with a collaborative mindset
Environmental Health and Safety
- We are ethical and compliant, dedicated to health, safety, and sustainability. We put health and safety first!
In return for your passion and drive we will offer you…
- The opportunity to make an impact on our business performance.
- The opportunity to be part of an ambitious team, in an industry leading business.
- The opportunity to reach your full potential.
- Ongoing development and training.
- An excellent comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits.