Accounts Payable Analyst

SurveyMonkey; Ottawa; On-site; CAD 64,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision

RRSP matching

Paid time off

Job summary

SurveyMonkey is seeking an AP Analyst to join the Accounts Payable team in Ottawa. This hands-on role ensures accuracy, efficiency, and timely processing of invoices, payments, and employee expenses while upholding policy compliance.

You will work hybrid, reporting to the Global AP and T&E Manager, coordinating with internal stakeholders, performing month-end close activities, vendor onboarding, and expense audits.

Qualifications

• Bachelor’s degree in Accounting, Finance, or Business (or equivalent practical experience).
• 3+ years of progressive experience in a full-cycle Accounts Payable role.
• Solid working knowledge of NetSuite, particularly its AP modules and vendor master data management.
• Proficiency with Coupa (including CoupaPay) or a similar Procure-to-Pay platform.
• Experience with Navan, Ramp, or Brex (or similar travel and expense tools).

Responsibilities

• Process high-volume vendor invoices, execute payment batches, and maintain accurate transaction records.
• Coordinate with internal stakeholders to resolve workflow bottlenecks, ensuring accurate coding and timely invoice approvals.
• Perform proactive duplicate payment checks, reconcile general ledger accounts, and coordinate month-end close activities.
• Manage vendor onboarding and resolve documentation discrepancies, and handle external vendor inquiries.
• Audit employee expense reports to verify compliance with company policies.

Skills

3+ years experience in AP

strong organizational skills

policy compliance

Education

Bachelor’s degree in Accounting/Finance/Business

Tools

NetSuite

Coupa (CoupaPay)

Navan

Ramp

Brex

Job description

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

We are looking for an AP Analyst to join our Accounts Payable team at SurveyMonkey, the world’s most popular platform for surveys and forms, built for business and loved by users. This candidate will report to the Global AP and T&E Manager. This role will be instrumental in ensuring the accuracy, efficiency, and timely processing of invoices, payments, and employee expenses. This is a hands‑on position, ideal for someone with strong organizational skills who takes pride in accuracy and policy compliance.

What you’ll be working on

• Process high-volume vendor invoices, execute payment batches, and maintain accurate transaction records.

• Coordinate with internal stakeholders to resolve workflow bottlenecks, ensuring accurate coding and timely invoice approvals.

• Perform proactive duplicate payment checks, reconcile general ledger accounts, and coordinate month‑end close activities.

• Manage vendor onboarding and resolve documentation discrepancies, and handle external vendor inquiries.

• Audit employee expense reports to verify compliance with company policies.

We’d love to hear from people with

• Bachelor’s degree in Accounting, Finance, or Business (or equivalent practical experience).

• 3+ years of progressive experience in a full‑cycle Accounts Payable role.

• Solid working knowledge of NetSuite, particularly its AP modules and vendor master data management.

• Proficiency with Coupa (including CoupaPay) or a similar Procure‑to‑Pay platform.

• Experience with Navan, Ramp, or Brex (or similar travel and expense tools).

The base pay provided for this position ranges from CAD $63,750.00/year - $75,000.00/year depending on the geographic market and assuming a full‑time schedule. Actual base pay is based on a number of factors including market location, job‑related knowledge, education or training, skills, and experience.

Bonuses may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; RRSP matching; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

This opening is for an existing vacancy.

SurveyMonkey believes in‑person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem‑solving and decision‑making. As such, you will be required to work from our Ottawa office up to 1 day per week. #LI-Hybrid

Why SurveyMonkey? We’re glad you asked

At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.

We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter‑century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.

We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Your data

For more information on how SurveyMonkey (including its subsidiary and affiliated companies) processes your personal data as a job candidate or applicant, please see our Global Applicant and Candidate Data Privacy Notice. Please note that we may use artificial intelligence (AI) tools to support parts of the hiring process, such as sourcing candidates, reviewing applications, analyzing resumes, or summarizing interviews. These tools assist our recruitment team but do not replace human judgment.