Accounting Service Representative

Intact; San Juan de Terranova; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading insurance company in Canada is seeking an Accounting Services Representative to join their Agency Bill Team. The role involves reconciling broker accounts, ensuring accurate payment processing, and collaborating with partners. Ideal candidates will have strong analytical skills, attention to detail, and customer service experience. This position offers a hybrid work environment and a robust rewards program.

Benefits

Financial rewards program

Employee Share Purchase Plan

Extensive flex pension and benefits package

Flexible work arrangements

Annual wellness account

Community Impact program

Qualifications

• Strong customer service attitude to maintain favorable business relationships.
• Past experience with reconciliations or data entry considered an asset.
• Detail-oriented, highly organized, and able to prioritize workload.
• Excellent analytical and problem-solving skills.
• Strong computer skills, particularly advanced Excel skills.
• Understanding of fundamental accounting concepts.
• Resourceful and able to meet tight deadlines.
• No Canadian work experience required, but must be eligible to work in Canada.

Responsibilities

• Post broker payments and statements accurately.
• Perform Daily/Monthly reconciliation of assigned Broker accounts.
• Resolve discrepancies with Brokers and Underwriting Teams.
• Maintain accurate electronic records of discussions.
• Respond to incoming Agency Bill inquiries.
• Escalate problematic brokers and unresolved discrepancies.
• Prepare and participate in Broker meetings.

Skills

Customer service attitude

Attention to detail

Analytical skills

Problem-solving skills

Verbal communication skills

Written communication skills

Advanced Excel skills

Bilingual (English and French)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance‑led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About The Role

We are looking for Accounting Services Representative (Broker Bill Reconciler) to join our Agency Bill Team! In this exciting and varied role, you will be responsible for reconciling Agency Bill Accounts with the goal of keeping our receivable current. You will work collaboratively with our regional partners to resolve discrepancies. The Agency Bill team will count on you to ensure payments are processed efficiently and accurately.

What You’ll Do Here

• Post broker payments and statements to our A/R system accurately and maintain an electronic filing system.
• Perform Daily/Monthly reconciliation of assigned Broker accounts by analyzing, investigating and resolving outstanding transactions.
• Work closely with our Brokers and Underwriting Teams to resolve discrepancies.
• Maintain accurate electronic records of all discussion including follow ups.
• Respond to incoming Agency Bill inquiries.
• Escalate problematic brokers and unresolved discrepancies in a timely manner.
• Prepare, attend and participate in Broker meetings/discussions.
• Use a variation of software systems such as Microsoft Word, Excel, & Outlook to generate spreadsheets, update databases and records.

What You Bring To The Table

• Strong customer service attitude to maintain favorable business relationships and negotiate tactfully with brokers and underwriters.
• Past experience with reconciliations or data entry considered an asset.
• Detailed oriented, highly organized and prioritize the workload.
• Excellent analytical and problem‑solving skills.
• Excellent verbal and written communication skills.
• Strong computer skills including advanced EXCEL skills.
• A good understanding of fundamental accounting concepts.
• Resourceful and able to deal with tight deadlines at month end.
• Bilingual (English and French) is an asset.
• No Canadian work experience required however must be eligible to work in Canada.

What We Offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in‑person interactions. Working Here Means You’ll Be Empowered To Be And Do Your Best Every Day. Here Is Some Of What You Can Expect As a Permanent Member Of Our Team.

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee‑led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer.

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity‑deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.