Account Technology Strategist

Avanade Inc.; Toronto; On-site; CAD 120,000 - 170,000; Full time

Job summary

Avanade Inc. is seeking an Account Technology Strategist to partner with senior client executives, aligning business priorities with innovative technology strategies that accelerate growth and ROI across the Microsoft ecosystem.

You will drive cloud adoption, AI initiatives, and digital transformation, shaping multi‑year roadmaps and ensuring measurable business value. As a trusted advisor, you will lead executive conversations, collaborate with Microsoft teams, and influence strategy across

Qualifications

• 8+ years of technology consulting, enterprise architecture, account management, or technology strategy experience.
• Experience engaging executive stakeholders and business decision makers.
• Demonstrated success managing complex customer relationships.
• Experience driving cloud, data, AI, security, or application modernization initiatives.

Responsibilities

• Build trusted advisor relationships with CIOs, CTOs, CDOs, CISOs, business executives, and line‑of‑business leaders across accounts.
• Facilitate strategic discussions on transformation, AI adoption, cloud modernization, cybersecurity, data platforms, and workplace productivity.
• Develop executive‑level technology visions and multi‑year transformation roadmaps aligned to objectives.
• Lead technology conversations positioning Microsoft as the strategic partner.

Skills

Executive presence

Strategic thinking

Relationship building

Stakeholder management

Business acumen

Cloud adoption

AI strategy

Change management

Roadmap development

Tools

Azure

Microsoft 365

Security & Compliance

Data & AI platforms

D365 (Business Applications)

Job description

Join us as an Account Technology Strategist (ATS) and help shape the future of digital transformation for some of our most strategic clients. In this role, you’ll serve as a trusted technology advisor, partnering with senior customer executives to align business priorities with innovative technology strategies that accelerate growth, drive business outcomes, and unlock the full potential of the Microsoft ecosystem. We're looking for a strategic thinker and relationship builder who combines business acumen with deep technology expertise. You'll collaborate closely with Microsoft Account Executives, Customer Success Managers, Solution Specialists, and Avanade Business Development leaders to drive cloud adoption, AI innovation, and digital transformation across a portfolio of Small, Medium, Enterprise & Channel (SME&C) clients. You’ll identify growth opportunities, develop executive‑level technology roadmaps, and help customers realize measurable business value while strengthening long‑term partnerships. Come join us At the intersection of business and technology, you’ll help customers navigate complex transformation journeys and maximize the value of their Microsoft investments. As a trusted advisor, you’ll lead strategic conversations, influence executive stakeholders, and drive adoption of cloud, data, AI, security, and modern workplace solutions. Working alongside Avanade and Microsoft teams, you’ll develop innovative technology strategies that accelerate Azure consumption, support Microsoft solution adoption, and create opportunities for Avanade consulting services. Together we do what matters.

What you’ll do

Executive Technology Leadership

• Build trusted advisor relationships with CIOs, CTOs, CDOs, CISOs, business executives, and line‑of‑business leaders across a portfolio of 8–10 accounts.
• Facilitate strategic discussions on business transformation, AI adoption, cloud modernization, cybersecurity, data platforms, and workplace productivity.
• Develop executive‑level technology visions and multi‑year transformation roadmaps aligned to customer business objectives.
• Lead technology conversations that position Microsoft as the preferred strategic partner.

Account Planning & Growth

• Create and maintain comprehensive technology strategies for assigned accounts.
• Identify opportunities to expand Microsoft cloud consumption and platform adoption.
• Develop account technology plans that support revenue growth, customer retention, and long‑term value realization.
• Influence customer investments toward Azure, Microsoft 365, Security, Fabric, Data & AI, and Business Applications solutions.

Industry & Business Consulting

• Understand industry trends, regulatory challenges, and competitive pressures across multiple sectors.
• Translate industry‑specific challenges into business and technology solutions.
• Share leading practices, industry benchmarks, and AI‑enabled innovation opportunities.

AI and Innovation Strategy

• Lead executive conversations around generative AI, Copilot, intelligent agents, and emerging technologies.
• Identify high‑value AI use cases and establish adoption roadmaps.
• Help customers define governance, security, and change management strategies for AI deployment.
• Collaborate with technical specialists to accelerate AI solution adoption.

Technical Strategy Development

• Guide customers through: Cloud migration and modernization initiatives, Data platform modernization, Security transformation programs, Digital workplace strategies, Application modernization, Hybrid and multi‑cloud architectures.
• Align technical architectures to business outcomes and investment priorities.

Orchestration & Team Leadership

• Act as the virtual CTO for the account team.
• Coordinate Microsoft specialists, architects, customer success managers.
• Drive alignment across pursuit, solutioning, implementation, and adoption activities.
• Ensure customer engagements are coordinated and outcome‑focused.

Business Value Realization

• Support the development of business value cases, ROI analyses, and executive presentations.
• Establish measurable success criteria for transformation initiatives.
• Track business outcomes and customer success metrics.
• Demonstrate realized value from Microsoft technology investments.

Key Performance Indicators (KPIs)

• Customer Success
• Customer satisfaction and relationship health
• Executive engagement coverage
• Technology strategy completion and quality
• Customer referenceability
• Business Growth
• Azure consumption growth
• AI and Copilot adoption rates
• Avanade services engagement growth
• Transformation Outcomes
• Digital transformation initiatives launched
• Business value assessments completed
• AI opportunities identified and implemented
• Strategic roadmap execution progress

Skills and experiences

Required Experience

• 8+ years of technology consulting, enterprise architecture, account management, or technology strategy experience.
• Experience engaging executive stakeholders and business decision makers.
• Demonstrated success managing complex customer relationships.
• Experience driving cloud, data, AI, security, or application modernization initiatives.

Technical Knowledge

Strong understanding of at least three of the areas below, with a willingness to develop deeper knowledge across the remaining areas:Microsoft AzureMicrosoft 365Security and Compliance solutionsData & AI platforms (Fabric, Foundry, etc.)Business Applications (D365)Cloud architecture and modernization strategiesGenerative AI and intelligent agentsBusiness Skills Executive presence and communication skillsStrategic thinking and business acumenAccount planning and opportunity developmentFinancial and business case developmentStakeholder management and influence

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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